---
title: "Advice and Information Services"
ocid: "ocds-h6vhtk-03f65b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f65b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f65b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f65b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE BOROUGH COUNCIL OF CALDERDALE"
published: "2024-01-08"
---

# Advice and Information Services

Buyer: THE BOROUGH COUNCIL OF CALDERDALE  
Current stage: Award  
OCID: ocds-h6vhtk-03f65b

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## Summary

The Borough Council of Calderdale has awarded a contract for "Advice and Information Services". The procurement aimed to commission services offering general advice and targeted specialist services to the community in Calderdale. The procurement stage was an "Award", and the award was received by Citizens Advice Calderdale on 2024-01-08. The industry category for the contract was "Provision of services to the community". The contract value was GBP 1,475,000.

This contract presents opportunities for businesses providing advice and information services. Companies in the legal, social services, and health sectors may find this tender suitable for growth. The contract was open for businesses to bid, with the buyer being The Borough Council of Calderdale. The contract aimed to enhance access to civil law advice across various areas like consumer rights, welfare benefits, and housing. The contract had a clear quality criterion of 90% and a price criterion of 10% for evaluation.

## Notice

The Council is commissioning advice and information services for people in Calderdale, offering a general advice service which is accessible to all, alongside targeted, specialist services delivered to communities of place and communities of interest who have particularly high needs for advice and information.

### Lot Information

Lot 1

The Council is commissioning advice and information services for people in Calderdale, offering a general advice service which is accessible to all, alongside targeted, specialist services delivered to communities of place and communities of interest who have particularly high needs for advice and information. The Service must allow access to advice and information across the main areas of civil law covered by the Advice Services Alliance both at Advice and Advice with Casework levels: 1. Consumer/General contract 2. Welfare Benefits 3. Debt 4. Employment 5. Health and Community Care 6. Housing 7. Immigration/Nationality The Provider must deliver a responsive, contemporary service which is able to adapt to reflect the changing needs of particular groups due to any legislative / benefit entitlement changes and demographic trends.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000570-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2024 |
| Submission deadline | 23 Oct 2023 |
| Future notice date | Not specified |
| Award date | 21 Nov 2023 |
| Contract period | 31 Mar 2024 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,475,000 |
| Lots value | £1,475,000 |
| Awards value | Not specified |
| Contracts value | £1,475,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE BOROUGH COUNCIL OF CALDERDALE |
| Locality | HALIFAX |
| Post town | Halifax |
| Postcode | HX1 1UJ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE44 Calderdale and Kirklees |
| Local authority | Calderdale |
| Electoral ward | Town |
| Westminster constituency | Halifax |
| Delivery location | TLE44 Calderdale and Kirklees |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE CALDERDALE |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 75000000 - Administration, defence and social security services
- 75200000 - Provision of services to the community
- 79140000 - Legal advisory and information services
- 85000000 - Health and social work services

## Release History

- 8 Jan 2024 at 16:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000570-2024
- 23 Aug 2023 at 13:51 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024819-2023

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=72238&B=UK
- https://www.calderdale.gov.uk/v2
- https://www.judiciary.uk/
- https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/103251

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f65b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03f65b.json.