---
title: "Internet Enabled Cognitive Behavioural Therapy Extension"
ocid: "ocds-h6vhtk-03f71c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f71c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f71c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f71c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)"
published: "2026-01-13"
---

# Internet Enabled Cognitive Behavioural Therapy Extension

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)  
Current stage: Award  
OCID: ocds-h6vhtk-03f71c

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03f71c.json)

## Summary

The Common Services Agency, more commonly known as NHS National Services Scotland (NSS), is continuing its procurement process to extend the Internet Enabled Cognitive Behavioural Therapy (ieCBT) service, with the contract being awarded to Ieso Digital Health. This award, dated 1st December 2023, has a total value of £4.5 million and includes the continuation and enhancement of IT services related to consulting, software development, and support, tailored for delivering CBT via a text-based digital solution. The contract is expected to span over 1080 days, reaffirming the demand for this critical service aimed at reducing psychology wait times. Located in Scotland (UKM), this procurement falls under the services category and has moved from planning to the award and contract update stages.

The procurement method utilised was an open procedure, allowing for fair competition among potential suppliers. This contract presents significant opportunities for IT service providers, particularly those experienced in healthcare digital solutions and psychological services, to expand their portfolios and potentially develop further innovation in the realm of digital health services. Businesses specialising in IT consulting and software solutions, especially those with expertise in maintaining high-security standards (such as ISO certifications) and delivering high-quality digital healthcare services, would find themselves well-suited to compete in this and similar tenders. The overarching emphasis on quality speaks to the strategic importance of fostering innovative solutions that meet the NHS's stringent criteria for efficiency and safety in healthcare delivery.

## Notice

NHS Scotland has procured an Internet Enabled CBT service, with CBT delivered by qualified therapy staff through a digital solution by written word. The contract includes the provision of support and maintenance of the software solution and other services associated with the software, and the delivery of evidence-based CBT treatment in a safe and ethical way.

### Lot Information

Lot 1

The continuation of an Internet Enabled Cognitive Behavioural Therapy (ieCBT) service, with CBT delivered by qualified therapy staff through a text-based digital solution. An increase in demand for the service has led to the an increased contract value beyond that which was stated in the original Award Notice.

Renewal: This procurement will allow for an optional contract extension period of up to 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002578-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jan 2026 |
| Submission deadline | 25 Sep 2023 |
| Future notice date | Not specified |
| Award date | 30 Nov 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,600,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £7,900,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS) |
| Additional buyers | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IESO DIGITAL HEATH (FORMERLY PSYCHOLOGYONLINE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jan 2026 at 11:31 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/002578-2026
- 1 Dec 2023 at 09:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035435-2023
- 25 Aug 2023 at 13:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025130-2023

## Notice URLs

- http://www.nss.nhs.scot/browse/procurement-and-logistics
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000742444
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000819218
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f71c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03f71c.json.