---
title: "LBWF Neighbourhood & Environment IT System Replacement (CCS RM6259)"
ocid: "ocds-h6vhtk-03f75e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f75e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f75e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f75e.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF WALTHAM FOREST"
published: "2023-08-29"
---

# LBWF Neighbourhood & Environment IT System Replacement (CCS RM6259)

Buyer: LONDON BOROUGH OF WALTHAM FOREST  
Current stage: Tender  
OCID: ocds-h6vhtk-03f75e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f75e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03f75e.json)

## Summary

The London Borough of Waltham Forest is currently seeking to replace its Neighbourhood & Environment IT System under a procurement titled "LBWF Neighbourhood & Environment IT System Replacement (CCS RM6259)". This procurement falls under the IT services category, with a focus on consulting, software development, Internet, and support. The tender is in the active stage with a deadline for submission set for 12th October 2023. The procurement method is selective, following a restricted procedure. The buying organization, London Borough of Waltham Forest, is a regional authority based in Walthamstow, United Kingdom.

This procurement presents an opportunity for businesses in the IT services sector to bid for a long-term contract with potential renewal options. Businesses specialising in IT consulting, software development, and support services would be well-suited to compete for this tender. The London Borough of Waltham Forest is looking for a modern, user-friendly IT solution that enhances user experience for clients, residents, and staff. The procurement process involves a formal bidding procedure under the CCS RM6259 Framework Agreement, providing a structured opportunity for eligible organisations to participate in the tender and potentially secure a significant contract with a public authority.

## Notice

This procurement is seeking to replace the existing 'Community Protection & Regulatory Service Software'. This software is currently utilised by the Neighbourhoods and Regulatory Services departments within the Neighbourhoods and Environment directorate. The purpose of the transformation is to procure a modern user-friendly and intuitive solution that will enhance user experience for clients, residents, and staff by providing real-time case and request status updates, efficient management through workflows and automation where possible, and improved integration with other systems. The programme will also involve launching a customer self-service portal. We have taken a user-centric approach and have worked closely with colleagues across the council to ensure the new solution meets the user needs and will be fit for purpose.

### Lot Information

Lot 1

The Procurement is being run under the further competition procedure of the Framework Agreement for CCS RM6259 Vertical Application Solutions, which is a formal bidding procedure, under which the contract is advertised, and all eligible organisations/consortium can bid. The ITT provides further details of the proposal and process for submitting Bids.

Options: Initial contract period: 5 years Optional Extension period: 2 + 2 years

Renewal: Initial contract period: 5 years Optional Extension period: 2 + 2 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025227-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2023 |
| Submission deadline | 12 Oct 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF WALTHAM FOREST |
| Locality | WALTHAMSTOW |
| Post town | East London |
| Postcode | E17 4JF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Waltham Forest |
| Electoral ward | Chapel End |
| Westminster constituency | Walthamstow |
| Delivery location | TLI53 Redbridge and Waltham Forest |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Aug 2023 at 06:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025227-2023

## Notice URLs

- http://www.walthamforest.gov.uk/
- https://procontract.due-north.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f75e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03f75e.json.