---
title: "Home Support Principal Provider for East/NN4 Primary Care Networks"
ocid: "ocds-h6vhtk-03f896"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f896"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f896.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f896.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2023-12-04"
---

# Home Support Principal Provider for East/NN4 Primary Care Networks

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03f896

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## Summary

The Norfolk County Council has completed a tender process for the procurement of home support services within the East/NN4 Primary Care Networks. The procurement involved splitting the process into two lots for Gorleston and NN4. The main procurement category is services within the health and social work services industry. The contract values and durations differ for each lot. The Gorleston PCN contract, worth £28,787,720, was awarded to One to One Homecare Agency Limited. The NN4 PCN contract, valued at £21,647,600, was awarded to Hales Group Ltd. The tender was managed electronically and was open to both large and small to medium-sized enterprises.

This tender for home support services in the Primary Care Networks presents business opportunities for providers in the health and social work services sector. Companies offering home care services with a focus on workforce quality, service development, and collaboration would be well-suited to compete. The procurement method was an open procedure, allowing for fair competition between suppliers. Interested businesses operating within the UKH15 and UKH16 regions can benefit from this opportunity to grow their presence in the healthcare industry.

## Notice

The Council has appointed 2 principal providers to deliver home support services in NN4 Primary Care Network and Gorleston Primary Care Network. The principal providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of framework providers, whose appointment is subject to a separate procurement.This procurement was split into 2 lots, which cover:* Gorleston * NN4

### Lot Information

Gorleston PCN

The appointment of a principal provider to deliver 70% of the total hours available in the Gorleston PCN. Please note that the estimate value is excluding VAT and any price increases that maybe agreed during the life of the contract. The value is an estimate for the whole life of the contract which is 10 years. The value of this contract will fluctuate depending on the hours required in the PCN area.

NN4 PCN

The appointment of a principal provider to deliver 70% of the total hours available in the NN4 PCN. Please note that the estimate value is excluding VAT and any price increases that maybe agreed during the life of the contract. The value of this contract will fluctuate depending on the hours required in the PCN area. The estimate value included is for the whole term of the contract which is 10 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035632-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Dec 2023 |
| Submission deadline | 2 Oct 2023 |
| Future notice date | Not specified |
| Award date | 30 Nov 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,435,000 |
| Lots value | £50,435,320 |
| Awards value | Not specified |
| Contracts value | £98,353 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | HALES GROUP; ONE TO ONE HOMECARE AGENCY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services
- 85140000 - Miscellaneous health services

## Release History

- 4 Dec 2023 at 12:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035632-2023
- 31 Aug 2023 at 15:02 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025664-2023

## Notice URLs

- http://www.norfolk.gov.uk
- https://in-tendhost.co.uk/norfolkcc/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f896. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03f896.json.