--- title: "RBGKEW1332 - Interpretation (Signage) Services - Framework Agreement" ocid: "ocds-h6vhtk-03f9fa" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f9fa" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f9fa.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f9fa.json" source: "Find A Tender Service" current_stage: "Award" buyer: "ROYAL BOTANIC GARDENS, KEW" published: "2024-08-21" --- # RBGKEW1332 - Interpretation (Signage) Services - Framework Agreement Buyer: ROYAL BOTANIC GARDENS, KEW Current stage: Award OCID: ocds-h6vhtk-03f9fa [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f9fa) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03f9fa.json) ## Summary The Royal Botanic Gardens, Kew, is seeking to establish a framework agreement for Interpretation (Signage) Services. This tender, identified by RBGKEW1332, falls under the industry category of Interpretation services (CPV: 79540000) and is classified as a services procurement. The procurement stage is currently in the Tender phase. Key responsibilities include interpretation planning, research, content development, and production. The contracting authority considers the contract suitable for SMEs. The services will be delivered at the Royal Botanic Gardens, Kew, based in Richmond, London, UK. Important dates include the latest update on 21 August 2024. This tender represents significant business growth opportunities, especially for firms specialised in interpretive content creation, signage, and environmental communication. Small and medium enterprises with expertise in planning and developing interpretative materials for outdoor and historical environments will find this an excellent fit. Companies capable of innovative content solutions that engage public visitors would be well suited to compete for this framework agreement. The selective procurement method under a restricted procedure ensures that businesses meeting the criteria have a fair chance of securing the contract. ## Notice Interpretation Services for Royal Botanic Gardens, Kew ('RBG, Kew'). These services include interpretation planning, research and content development and production ### Lot Information Care at home and in the community (North) The overall objectives of the service are as follows: * To enable service users to live as independently as possible for as long as possible in their own homes. * To ensure that service users have regular carers who work with them on a long-term basis, with less frequent change. * To enable service users to achieve their own agreed outcomes to support living independently. * To enable service users to maintain their own networks of support within the community and support the service users' personal care network. * To provide a kind and caring approach to the support of service users, backed by good evidence. * To contribute to making sure that the most effective use is made of assistive technology. * To ensure that other reasonable outcomes for the service user, as identified in their support plan, are compliant with terms of the Care At Home contract and the Council's duties under the Care Act 2014. * When the responsibility of care passes from the Local Authority to the NHS (for example when a service user is at the end of their life) there is an even stronger need for care to be coordinated and for the service user to be supported in a timely and appropriate manner to die in the place of their choice. * To ensure that in delivering care the social, cultural and religious needs of service users are properly taken into account. * To work effectively in a vital day-to-day role alongside other health and social care agencies within the context of an individual's overall care and health. * As part of their daily work to promote and maintain the health and well being of the local population. * To ensure that the investment made positively adds social value to the local population in Southwark. Options: The contract may be extended a period or periods of up to two years at the contracting authority's discretion. Care at home and in the community (South) The overall objectives of the service are as follows: * To enable service users to live as independently as possible for as long as possible in their own homes. * To ensure that service users have regular carers who work with them on a long-term basis, with less frequent change. * To enable service users to achieve their own agreed outcomes to support living independently. * To enable service users to maintain their own networks of support within the community and support the service users' personal care network. * To provide a kind and caring approach to the support of service users, backed by good evidence. * To contribute to making sure that the most effective use is made of assistive technology. * To ensure that other reasonable outcomes for the service user, as identified in their support plan, are compliant with terms of the Care At Home contract and the Council's duties under the Care Act 2014. * When the responsibility of care passes from the Local Authority to the NHS (for example when a service user is at the end of their life) there is an even stronger need for care to be coordinated and for the service user to be supported in a timely and appropriate manner to die in the place of their choice. * To ensure that in delivering care the social, cultural and religious needs of service users are properly taken into account. * To work effectively in a vital day-to-day role alongside other health and social care agencies within the context of an individual's overall care and health. * As part of their daily work to promote and maintain the health and well being of the local population. * To ensure that the investment made positively adds social value to the local population in Southwark. Options: The contract may be extended a period or periods of up to two years at the contracting authority's discretion. Community based reablement provision The objectives of the service are: - Enabling service users to live as independently as possible for as long as possible in their own homes. - Supporting service users to achieve individual outcomes established at the point of assessment and developed through the care and support planning process. - Enabling service users to maintain their own networks of support within the community and support service users' personal care networks. - Contributing to making sure that the most effective use is made of assistive technology and other innovative support solutions, including those that may be 'universal' or community-based services that maximise independence and wellbeing. Opportunities can be considered at any point in an individual service user's pathway. - To ensure that other reasonable outcomes for the service user, as identified in their support plan, are compliant with terms of the community based reablement contract and the contracting authority's duties under the Care Act 2014. - To work effectively with multi-disciplinary staff including those from the contracting authority's OTA/therapy-led team and from within the GSTT reablement and rehabilitation service in agreeing the interventions required and the resources necessary to achieve the outcomes set. Options: The contract may be extended a period or periods of up to two years at the contracting authority's discretion. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/026724-2024 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Aug 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 14 Mar 2022 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £23,000,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | ROYAL BOTANIC GARDENS, KEW | | Additional buyers | LONDON BOROUGH OF SOUTHWARK | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 2QH | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI75 Hounslow and Richmond upon Thames | | Local authority | Richmond upon Thames | | Electoral ward | Kew | | Westminster constituency | Richmond Park | | Delivery location | TLI44 Lewisham and Southwark | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 4 | | Supplier names | CARE OUTLOOK; CAREPOINT SERVICES; MIHOMECARE LTD - SOUTHWARK; UNIQUE PERSONNEL (UK | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services ### Codes - 79540000 - Interpretation services - 85000000 - Health and social work services ## Release History - 21 Aug 2024 at 15:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026724-2024 - 5 Sep 2023 at 08:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026147-2023 ## Notice URLs - http://www.kew.org - http://www.southwark.gov.uk - https://ted.europa.eu/udl?uri=TED:NOTICE:478611-2020:TEXT:EN:HTML - https://www.delta-esourcing.com/respond/UQD5K988EM - https://www.delta-esourcing.com/tenders/UK-UK-London:-Interpretation-services./UQD5K988EM ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f9fa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03f9fa.json.