---
title: "FCA Market Research Framework"
ocid: "ocds-h6vhtk-03fb09"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fb09"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fb09.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fb09.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FCA"
published: "2024-05-16"
---

# FCA Market Research Framework

Buyer: FCA  
Current stage: Award  
OCID: ocds-h6vhtk-03fb09

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## Summary

The procurement process is led by the UK Ministry of Defence, seeking to award a contract for the provision of maintenance services for military vehicles. The procurement is currently in the Tender stage, with a deadline for submissions on 15th October 2022. This opportunity is open to businesses in the automotive services industry and is located in London.

This tender presents an opportunity for automotive service providers to expand their market presence through partnering with the UK Ministry of Defence. Businesses with expertise in military vehicle maintenance are well-suited to compete for this contract and demonstrate their capabilities to provide quality services in the defence sector.

## Notice

Panel of suppliers offering a range of market research services, split into Lots

### Lot Information

Lot A Quantitative Surveys

Lot A covers quantitative surveys, commissioned in response to a specific policy or regulatory development for the FCA or other Authorities (as set out in the Invitation to Tender). It is split into four specialisms: Specialism 1 - Bespoke - Large-scale quantitative surveys Specialism 2 - CATI Omnibus surveys Specialism 3 - CAPI Omnibus surveys Specialism 4 - CAWI (online omnibus) and Panel samples Tenderers can bid for one or multiple specialisms.

Lot B Qualitative Research

The Financial Conduct Authority (the FCA) is seeking Tenderers to provide market research services involving the use of qualitative or user experience research. This Lot is reserved specifically for Tenderers that offer these type of research services, either of consumers or businesses (regulated firms or business entities). This Lot is split into two specialisms: Specialism 1 - Bespoke qualitative studies; Specialism 2 - Bespoke qualitative studies of online user experiences. Tenderers can bid for one or multiple specialisms.

Lot C Mystery Shopping Services

The Financial Conduct Authority (the FCA) is seeking suppliers to provide market research services carried out through the mystery shopping of financial services providers. Mystery shopping is employed by the FCA to allow it to 'observe' and assess whether regulated financial services firms, largely retail, are abiding by the regulatory requirements laid down in the FCA's rules and regulations in their conduct with consumers. This forms part of our supervisory conduct management activity.

Lot D Syndicated Market Research Services

The Financial Conduct Authority (the FCA) is seeking suppliers to provide market research services involving syndicated subscription-based financial services market research and insight reporting.

Lot E - Market Research, Project, and Programme Management Specialists

Lot E covers specialist market research specialisms, which would be contracted in response to a specific policy or regulatory development. It is split into 6 specialisms: Specialism 1 - Report Writers Specialism 2 - Statistical advice and sampling methodologists Specialism 3 - Research Designer Specialism 4 - Research Data analysis Specialism 5 - Project managers Specialism 6 - Programme Manager Tenderers can bid for one or multiple specialisms.

Lot A Quantitative Surveys, Specialism 1: Bespoke - Large-scale quantitative sur

Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.

Lot A Quantitative Surveys, Specialism 2: CATI Omnibus surveys

Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.

Lot A Quantitative Surveys, Specialism 3: CAPI Omnibus surveys

Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.

Lot A Quantitative Surveys, Specialism 4: CAWI (online omnibus) and Panel sample

Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.

Lot B Qualitative Research, Specialism 1: Bespoke qualitative studies

Market research services involving the use of qualitative or user experience research, either of consumers or businesses (regulated firms or business entities).

Lot B Qualitative Research, Specialism 2: Bespoke qualitative studies of online

Market research services involving the use of qualitative or user experience research, either of consumers or businesses (regulated firms or business entities).

Lot C Regulatory Mystery Shopping

Market research services carried out through the mystery shopping of financial services providers. Mystery shopping is used by the FCA to 'observe' and assess whether regulated financial services firms, largely retail, are abiding by the regulatory requirements laid down in the FCA's rules and regulations in their conduct with consumers.

Lot D Syndicated Secondary Research Services

Market research services involving syndicated subscription-based financial services market research and insight reporting.

Lot E Market Research Specialists, Specialism 1: Report Writers

A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.

Lot E Market Research Specialists, Specialism 2: Statistical advice and sampling

A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.

Lot E Market Research Specialists, Specialism 3: Research Designers

A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.

Lot E Market Research Specialists, Specialism 4: Research data analysis

A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.

Lot E Market Research Specialists, Specialism 5: Project Managers

A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.

Lot E Market Research Specialists, Specialism 6: Programme Managers

A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015554-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 May 2024 |
| Submission deadline | 19 Oct 2023 |
| Future notice date | Not specified |
| Award date | 27 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,400,000 |
| Lots value | £6,400,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FCA |
| Additional buyers | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 27 |
| Supplier names | ABA QUALITY MONITORING; BEHAVIOURAL INSIGHTS TEAM; CM MONITOR LTD T/A BRITAIN THINKS - FCA; CRITICAL RESEARCH; DELOITTE LLP - FCA - LONDON EC4A 3BQ; DJS RESEARCH; ERNST AND YOUNG; IFF RESEARCH LTD - FCA; IPSOS MORI; IRRATIONAL AGENCY; KANTAR; LONDON ECONOMICS; MEL RESEARCH; NATIONAL CENTRE FOR SOCIAL RESEARCH T/A NATCEN SOCIAL RESEARCH; NMG FINANCIAL SERVICES CONSULTANTS; OPINIUM RESEARCH; PRICE WATERHOUSECOOPERS - FCA - LONDON SE1 2RT; SAVANTA GROUP; SOPRA STERIA LIMITED - FCA; THE BEHAVIOURAL ACHITECTS; THE BIG WINDOW CONSULTING; THE HIVE INSIGHT AND IDEA GENERATION; THE STATS PEOPLE; TRINITY MCQUEEN; WALNUT; YONDER CONSULTING; YOUGOV |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79310000 - Market research services

## Release History

- 16 May 2024 at 10:58 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015554-2024
- 16 May 2024 at 09:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015530-2024
- 7 Sep 2023 at 18:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026549-2023

## Notice URLs

- http://www.fca.org.uk
- https://fca.delta-esourcing.com
- https://www.delta-esourcing.com/delta/respondToList.html?accessCode=TK846ZJ7D2
- https://www.iffresearch.com/
- https://yougov.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fb09. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03fb09.json.