---
title: "The Supply, Installation, Licenses & On-Going Support & Maintenance of a Digital Alarm Platform"
ocid: "ocds-h6vhtk-03fb59"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fb59"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fb59.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fb59.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CAERPHILLY CBC"
published: "2023-09-08"
---

# The Supply, Installation, Licenses & On-Going Support & Maintenance of a Digital Alarm Platform

Buyer: CAERPHILLY CBC  
Current stage: Award  
OCID: ocds-h6vhtk-03fb59

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03fb59.json)

## Summary

The Caerphilly County Borough Council has recently awarded a contract to E.Novation UK Ltd for the supply, installation, licenses, ongoing support, and maintenance of a Digital Alarm Platform for the Careline\Telecare Services. The contract is valued at £585,000 and is initially for five years with the possibility of a five-year extension. The procurement method used was an open procedure, and the main procurement category is goods. The location of the delivery is within the boundaries of Caerphilly Council Borough Council.

This tender presents an opportunity for businesses specializing in IT services, telecommunications, software development, and alarm monitoring services. The Council has emphasised quality tender responses, technical workshops, system demonstrations, social value, and cost as key criteria for evaluation. Businesses interested in providing ongoing support and maintenance services for digital platforms should consider participating in similar tenders to expand their market presence and grow their business through long-term contracts.

## Notice

Notification of Award of previously advertised opportunity: The contract award notice is to inform the market that the Council has awarded a contract to E. Novation UK Ltd, t/a Enovation to commission a Digital Alarm Platform for the Careline\Telecare Services including any applicable licenses, on-going support and maintenance for Caerphilly County Borough Council The contract period is for an initial five (5) years with the option to extend for up to a further period of five years The total cost is the estimated cost for the contract period including contract extensions

### Lot Information

Lot 1

Caerphilly County Borough Council (the Council) has awarded a contract for a Digital Alarm Platform for the Careline\Telecare Services including any applicable licenses, on-going support and maintenance.

Options: Additional purchases and licenses relating to the the system maybe required as part of the contract and the council reserves the right to purchase these as part of the contract if required

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026683-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £585,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAERPHILLY CBC |
| Locality | HENGOED |
| Post town | Cardiff |
| Postcode | CF82 7RG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Caerphilly |
| Electoral ward | Maesycwmmer |
| Westminster constituency | Caerphilly |
| Delivery location | TLL16 Gwent Valleys |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | E.NOVATION UK LTD T/A ENOVATION |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 32510000 - Wireless telecommunications system
- 32570000 - Communications equipment
- 32580000 - Data equipment
- 48000000 - Software package and information systems
- 48600000 - Database and operating software package
- 64200000 - Telecommunications services
- 64210000 - Telephone and data transmission services
- 64220000 - Telecommunication services except telephone and data transmission services
- 64227000 - Integrated telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support
- 79711000 - Alarm-monitoring services
- 85100000 - Health services
- 85323000 - Community health services

## Release History

- 8 Sep 2023 at 14:57 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026683-2023

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:121010-2022:TEXT:EN:HTML
- https://www.caerphilly.gov.uk
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0272

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fb59. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03fb59.json.