---
title: "Statutory Advocacy Services"
ocid: "ocds-h6vhtk-03fbab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fbab"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fbab.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fbab.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2024-04-30"
---

# Statutory Advocacy Services

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03fbab

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## Summary

The Norfolk County Council has completed the procurement process for "Statutory Advocacy Services" under the Health and social work services category. The tender was managed under an open procedure and the contract has been awarded to POhWER. The contract value is £4,588,234 GBP, and it was signed on 3rd April 2024. The service relates to advocacy supporting various health and social care acts, and the procurement stage is now complete.

This contract provides an opportunity for businesses in the Health and social work services sector to collaborate with Norfolk County Council. Companies offering advocacy services related to healthcare legislation, including NHS complaints advocacy and mental health support, would be well-suited to compete. The contract represents a significant business growth opportunity for service providers seeking to engage with a regional authority in the UK. With a total contract term of 7 years, this tender presents a stable and long-term business prospect for suitable organisations.

## Notice

Norfolk County Council has a number of statutory duties to ensure the provision of advocacy services, including NHS complaints advocacy, IMHA, IMCA and ISCA.This procurement was for advocacy that supports a person's involvement in the processes laid out in the Health and Social Care Act 2012, the Mental Health Act 2007, Mental Health Act 1983 and revised Mental Health Act Code of Practice 2014, the Care Act 2014 and the Mental Capacity Act 2005.

### Lot Information

Lot 1

Norfolk County Council has a number of statutory duties to ensure the provision of advocacy services, including NHS complaints advocacy, IMHA, IMCA and ISCA.The service manages around 4,000 new advocacy cases a year. This is a demand-led service and while levels of demand fluctuated during Covid lockdown, the general trend has been one of rising demand.This procurement was for advocacy that supports a person's involvement in the processes laid out in the Health and Social Care Act 2012, the Mental Health Act 2007, Mental Health Act 1983 and revised Mental Health Act Code of Practice 2014, the Care Act 2014 and the Mental Capacity Act 2005.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013811-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2024 |
| Submission deadline | 15 Feb 2024 |
| Future notice date | 4 Dec 2023 |
| Award date | 2 Apr 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,800,000 |
| Lots value | £4,800,000 |
| Awards value | Not specified |
| Contracts value | £4,588,234 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | POHWER |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 30 Apr 2024 at 07:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013811-2024
- 8 Jan 2024 at 15:19 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000543-2024
- 11 Sep 2023 at 10:38 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/026788-2023

## Notice URLs

- http://www.norfolk.gov.uk
- https://in-tendhost.co.uk/norfolkcc/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fbab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03fbab.json.