---
title: "Finance System Support"
ocid: "ocds-h6vhtk-03fbcd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fbcd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fbcd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fbcd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SENEDD CYMRU / WELSH PARLIAMENT"
published: "2024-01-11"
---

# Finance System Support

Buyer: SENEDD CYMRU / WELSH PARLIAMENT  
Current stage: Award  
OCID: ocds-h6vhtk-03fbcd

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03fbcd.json)

## Summary

The Senedd Cymru / Welsh Parliament has completed the award stage for the public procurement contract titled "Finance System Support". The contract falls under the IT services main procurement category and is for a 5-year period, with a potential 5-year extension, commencing on 1st January 2024. The objective is to appoint a support partner for maintaining the Microsoft Dynamics Business Central system, catering to day-to-day operations, bilingual elements, and Member expense claim support.

This procurement process by the Senedd offers opportunities for businesses experienced in supporting Business Central systems, managing service levels, and providing added value. Businesses interested should be attentive to key dates such as the award criteria application deadline and contract extension options. Location-wise, the procurement is based in Cardiff Bay, United Kingdom, and is conducted through a selective procurement method with a restricted procedure.

## Notice

The Senedd has a requirement to put in place a support contract to cover a variety of areas of its' Microsoft Dynamics Business Central system. The contract will be for a 5-year period, with the option to extend for a further 5 years, commencing on 1st January 2024. The aim of this contract is to appoint a support partner to work with the Senedd Commission and maintain Business Central for the day to day operations of The Senedd, and potentially looking to move us to the SAAS version of the system in the medium to longer term. The partner will also need be able to support the Members expense claim element of the system which is key to business continuity and to servicing our requirement to record and publish Members expense claims. The system also has elements (for example the screen to raise Purchase Orders) which are bilingual (English and Welsh). The successful supplier will need to be able to support any changes to these elements as and when they occur (supported by the Translation department of The Senedd).

### Lot Information

Lot 1

The Senedd has a requirement to put in place a support contract to cover a variety of areas of its' Microsoft Dynamics Business Central system. The contract will be for a 5-year period, with the option to extend for a further 5 years, commencing on 1st January 2024. The aim of this contract is to appoint a support partner to work with the Senedd Commission and maintain Business Central for the day to day operations of The Senedd, and potentially looking to move us to the SAAS version of the system in the medium to longer term. The partner will also need be able to support the Members expense claim element of the system which is key to business continuity and to servicing our requirement to record and publish Members expense claims. The system also has elements (for example the screen to raise Purchase Orders) which are bilingual (English and Welsh). The successful supplier will need to be able to support any changes to these elements as and when they occur (supported by the Translation department of The Senedd).

Renewal: January 2034, unless the extension option is not taken up and it will therefore be January 2029

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000972-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jan 2024 |
| Submission deadline | 11 Oct 2023 |
| Future notice date | Not specified |
| Award date | 22 Dec 2023 |
| Contract period | Not specified |
| Recurrence | September 2033 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £340,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £297,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SENEDD CYMRU / WELSH PARLIAMENT |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF99 1SN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Butetown |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOTAL ENTERPRISE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Jan 2024 at 14:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000972-2024
- 11 Sep 2023 at 15:32 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026843-2023

## Notice URLs

- https://etenderwales.bravosolution.co.uk
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0424
- https://www.senedd.wales.org/abthome/abt-procurement.htm

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fbcd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03fbcd.json.