---
title: "Home Support Framework Provider for East/NN4 PCNs"
ocid: "ocds-h6vhtk-03fcbb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fcbb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fcbb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fcbb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2024-01-08"
---

# Home Support Framework Provider for East/NN4 PCNs

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03fcbb

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## Summary

The Norfolk County Council has completed a tender process for selecting framework providers to deliver home support services in the Primary Care Networks (PCNs) of Great Yarmouth and Northern Villages, Gorleston, and NN4. This 10-year contract, exclusive of VAT and potential price increases, involves a mix of appointed framework providers delivering specified hours of service. The procurement required a range of criteria including quality and service development. The estimated overall value of the contract is set to fluctuate depending on need and service delivery.

This tender offers business growth opportunities for companies in the health and social work services sector. Businesses specialising in home support services for the specified PCNs in Norfolk, particularly those with experience in workforce development, service resilience, and collaboration, are well-suited to compete. The procurement method employed an open procedure, with detailed award criteria focusing on quality and service delivery. The Regional or Local authority of Norfolk County Council acted as the buying organisation, fostering a transparent and competitive procurement process.

## Notice

The Council has appointed a number of framework providers to deliver home support services in each Primary Care Network (PCN). The intention is that these providers will deliver 30% of the hours and the remaining 70% will be delivered by a Principal Provider (appointed through a separate procurement) for the PCN.This procurement is split into 3 lots, which covers the PCNs in East of Norfolk and NN4:* Great Yarmouth and Northern Villages (4 Framework Providers appointed) * Gorleston (2 Framework Providers have been appointed)* NN4 ( 2 Framework Providers have been appointed) The overall value included in this notice is estimate as need will fluctuate and price is set by delivery of hours. This figure is for the 10 year contract length and is exclusive of VAT and does not take into account any price rises that the Council may award.

### Lot Information

2

This lot is for the framework providers to deliver home support services in the Primary Care Network (PCN) of Gorleston. 2 providers have been appointed. Additional information: The value of this lot is estimate. The hours available will fluctuate according to need. This estimate value is for the 10 year length of the contract, does not include VAT and does not include any price increases set by the Council.

3

This lot is for framework providers to deliver home support services in the Primary Care Network (PCN) of NN4. 2 providers have been appointed to this lot. Additional information: The value of this lot is estimate. The hours available will fluctuate according to need. This estimate value is for the 10 year term of the contract, does not include VAT and does not include any price increases set by the Council.

1

This lot is for framework providers to deliver home support services in Great Yarmouth and Northern Villages. 4 providers have been appointed to this lot. Additional information: The value of this lot is estimate. The hours available will fluctuate according to need. This estimate value is for the 10 year term of the contract, does not include VAT and does not include any price increases set by the Council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000499-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2024 |
| Submission deadline | 16 Oct 2023 |
| Future notice date | Not specified |
| Award date | 13 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,000,000 |
| Lots value | £40,000,000 |
| Awards value | Not specified |
| Contracts value | £40,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 7 |
| Supplier names | EASTERN SPECIALIST SERVICES LTD T/A CAVELL HEALTHCARE; EASTERN SPECIALIST SERVICES LTD TRADING AS CAVELL HEALTHCARE; HALES GROUP LIMITED TRADING AS HALES HOMECARE; LEAF CARE SERVICES LIMITED TRADING AS LEAF CARE SERVICES EASTERN; LOVED ONES HOME CARE LTD ( TRADING AS BLUEBIRD CARE (EAST SUFFOLK AND GREAT YAMOUTH; NIGHTINGALE HOMECARE GROUP LTD TRADING AS NIGHTINGALE HOMECARE SUFFOLK; SOUTH NORFOLK CARERS LIMITED TRADING AS MANORCOURT HOMECARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 8 Jan 2024 at 13:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000499-2024
- 14 Sep 2023 at 14:09 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027226-2023

## Notice URLs

- http://www.norfolk.gov.uk
- https://in-tendhost.co.uk/norfolkcc
- https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles
- https://in-tendhost.co.uk/norfolkcc/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fcbb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03fcbb.json.