---
title: "Housing Related Support services (23 070)"
ocid: "ocds-h6vhtk-03fcdf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fcdf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fcdf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fcdf.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CHESHIRE EAST BOROUGH COUNCIL"
published: "2024-03-25"
---

# Housing Related Support services (23 070)

Buyer: CHESHIRE EAST BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03fcdf

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## Summary

Cheshire East Council has completed a procurement process for Housing Related Support services. The council is seeking providers to deliver various support services split into 9 lots, including housing-led programs, intensive supported accommodation, and floating tenancy support. New contracts are required to start from 1st April 2024 and last for a maximum of 7 years. The procurement method is an open procedure, and the council will consider small and medium enterprises (SMEs) for this opportunity.

This tender by the Cheshire East Council offers business growth opportunities for providers of housing-related support services. SMEs, in particular, are encouraged to participate. The tender covers a wide range of services aimed at supporting homeless individuals and families in the region. With contracts lasting up to 7 years, successful bidders can expect long-term engagements with the council, contributing to the local community's well-being and development.

## Notice

Cheshire East Council is seeking provider(s) to deliver a range of Housing Related Support services for local people who are homeless and in need of strength-based support to regain their independence. Cheshire East Council is flexible in its approach to service delivery, always seeking solutions that will offer quality and value for money and working with delivery partners who share our values and commitment to the success of the area. The Council is seeking partners to provide housing related support services split into 9 lots as detailed within the specification, including: * Dispersed, Housing-Led offer for single homelessness. * Intensive supported accommodation for singles and couples. * General needs supported accommodation, including families and young people. * Rapid Access emergency accommodation offer for rough sleepers. * Floating tenancy support to resettle and sustain at-risk accommodation. Interested providers should express an interest in the opportunity and download all of the documentation provided on the Chest system, any queries should be asked here via the messaging area of the project. New Contracts are required to start from 1st April 2024 lasting for a maximum of 7 years and it should be noted that TUPE may apply.

### Lot Information

Housing-Led Program

The Housing-Led support services in Lot 1 will consist of self-contained housing with wraparound support included. The housing-led ideology relates to rapid provision of housing to clients who are experiencing multiple-exclusion homelessness (MEH). Including 9 units of housing, will not be split across the North and South of the borough and will be contacted as one singe lot. Expected lot value is PS1,000,000 - PS1,250,000 over the full 7 year term. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's) For the avoidance of doubt, the contracting authority points out that no weight will be attached to whether or not an economic operator is an SME in selecting economic operators to submit tenders or in assessing the most economically advantageous tender. Note - the participation and process for this tender will be via the electronic tendering portal located at www.the-chest.org.uk.

Options: This is a contract has an initial term of 5 years from 01/04/2024 - 31/03/2029 with 2 x 12 months optional extensions to be extended at the sole discretion of the Council

Intensive Need Supported Accommodation (North)

The Intensive Need Supported Accommodation service aims to deliver quality, accessible housing units with intensive on-site 24-hour support for single people and couples experiencing homelessness. The service will deliver 57 high-quality accommodation units, of which 26 - apply to this lot, North, that are suitably located within communities with good transport links and access to services. Around 98 service users are estimated to move through this service per annum. Lot specifications will outline if any of the provision has a specific focus or requirement, for instance female-only, or housing for people abstaining from drugs and alcohol. The Provider(s) will develop and/or use buildings which can provide self-contained accommodation with on-site support. Expected lot value is PS850,000 - PS1,000,000 over the full 7 year term. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's). For the avoidance of doubt, the contracting authority points out that no weight will be attached to whether or not an economic operator is an SME in selecting economic operators to submit tenders or in assessing the most economically advantageous tender. Note - the participation and process for this tender will be via the electronic tendering portal located at www.the-chest.org.uk. Please ensure you also refer to section VI.3 of this notice

Options: This is a contract has an initial term of 5 years from 01/04/24 - 31/03/29 with 2 x 12 months optional extensions to be extended at the sole discretion of the Council

Intensive Need Supported Accommodation (South)

The Intensive Need Supported Accommodation service aims to deliver quality, accessible housing units with intensive on-site 24-hour support for single people and couples experiencing homelessness. The service will deliver 57 high-quality accommodation units, of which 31 - South, apply to this lot, that are suitably located within communities with good transport links and access to services. Around 98 service users are estimated to move through this service per annum. Lot specifications will outline if any of the provision has a specific focus or requirement, for instance female-only, or housing for people abstaining from drugs and alcohol. The Provider(s) will develop and/or use buildings which can provide self-contained accommodation with on-site support. Expected lot value is PS950,000 - PS1,200,000 over the full 7 year term. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's). For the avoidance of doubt, the contracting authority points out that no weight will be attached to whether or not an economic operator is an SME in selecting economic operators to submit tenders or in assessing the most economically advantageous tender. Note - the participation and process for this tender will be via the electronic tendering portal located at www.the-chest.org.uk. Please ensure you also refer to section VI.3 of this notice

Options: This is a contract has an initial term of 5 years from 01/04/24 - 31/03/29 with 2 x 12 months optional extensions to be extended at the sole discretion of the Council

General Need Supported Accommodation (North)

Service users who have needs which can be met with visiting support to regain their independence to benefit from supported accommodation within the General Need Supported Accommodation pathway. 32 units of supported accommodation will be split across these North and South contracts, providing a range of provision for singles (including younger people), couples and families experiencing homelessness. Residents will average 22 weeks in service before moving on into more independent housing options following a period of high-quality, strength-based support work from the Provider(s). Lot specifications will outline the number and type of units required and the cohort of service users that will be accommodated. This Lot - 16 units. Expected lot value is PS250,000 - PS450,000 over the full 7 year term. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's). For the avoidance of doubt, the contracting authority points out that no weight will be attached to whether or not an economic operator is an SME in selecting economic operators to submit tenders or in assessing the most economically advantageous tender. Note - the participation and process for this tender will be via the electronic tendering portal located at www.the-chest.org.uk.

Options: This is a contract has an initial term of 5 years from 01/04/24 - 31/03/29 with 2 x 12 months optional extensions to be extended at the sole discretion of the Council

General Need Supported Accommodation (South)

Service users who have needs which can be met with visiting support to regain their independence to benefit from supported accommodation within the General Need Supported Accommodation pathway. 32 units of supported accommodation will be split across these North and South contracts, providing a range of provision for singles (including younger people), couples and families experiencing homelessness. Residents will average 22 weeks in service before moving on into more independent housing options following a period of high-quality, strength-based support work from the Provider(s). Lot specifications will outline the number and type of units required and the cohort of service users that will be accommodated. This Lot - 16 units. Expected lot value is PS250,000 - PS450,000 over the full 7 year term. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's). For the avoidance of doubt, the contracting authority points out that no weight will be attached to whether or not an economic operator is an SME in selecting economic operators to submit tenders or in assessing the most economically advantageous tender. Note - the participation and process for this tender will be via the electronic tendering portal located at www.the-chest.org.uk.

Options: This is a contract has an initial term of 5 years from 01/04/24 - 31/03/29 with 2 x 12 months optional extensions to be extended at the sole discretion of the Council

Rapid Access and Assessment (North)

Rapid Access and Assessment beds will provide suitable and safe space for singles and couples experiencing street homelessness. 28 bed spaces split across the North and South of Cheshire East will provide a safe space for people with often complex and chaotic lifestyles. Clients will spend on average 6 weeks in service and will gain a full induction and a support plan, with emphasis on risk management, harm reduction, and the promotion of health and wellbeing. Accommodation will be secure and have a suitable environment to allow effective support work to take place. At least 4 units of accommodation must be able to support people with a pet dog. This Lot - 14 units. Expected lot value is PS150,000 - PS300,000 over the full 7 year term. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's). For the avoidance of doubt, the contracting authority points out that no weight will be attached to whether or not an economic operator is an SME in selecting economic operators to submit tenders or in assessing the most economically advantageous tender. Note - the participation and process for this tender will be via the electronic tendering portal located at www.the-chest.org.uk. Please ensure you also refer to section VI.3 of this notice

Options: This is a contract has an initial term of 5 years from 01/04/24 - 31/03/29 with 2 x 12 months optional extensions to be extended at the sole discretion of the Council

Rapid Access and Assessment (South)

Rapid Access and Assessment beds will provide suitable and safe space for singles and couples experiencing street homelessness. 28 bed spaces split across the North and South of Cheshire East will provide a safe space for people with often complex and chaotic lifestyles. Clients will spend on average 6 weeks in service and will gain a full induction and a support plan, with emphasis on risk management, harm reduction, and the promotion of health and wellbeing. Accommodation will be secure and have a suitable environment to allow effective support work to take place. At least 4 units of accommodation must be able to support people with a pet dog. This Lot - 14 units. Expected lot value is PS150,000 - PS300,000 over the full 7 year term. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's). For the avoidance of doubt, the contracting authority points out that no weight will be attached to whether or not an economic operator is an SME in selecting economic operators to submit tenders or in assessing the most economically advantageous tender. Note - the participation and process for this tender will be via the electronic tendering portal located at www.the-chest.org.uk. Please ensure you also refer to section VI.3 of this notice

Options: This is a contract has an initial term of 5 years from 01/04/2024 - 31/03/2029 with 2 x 12 months optional extensions to be extended at the sole discretion of the Council

Floating Support (North)

The aim of floating support services is to enable vulnerable people to sustain their accommodation and prevent homelessness. CEC Housing Related Support services will be delivered in two types of floating support for the North and South respectively: resettlement and sustainment services. Resettlement support will enable people moving into a new tenancy in the private or social rented sector to receive a period of assistance to help set up their new home, for instance after spending a period of time in Intensive Needs or General Needs Supported Accommodation, allowing the household to have confidence in maintaining their tenancy. Provider(s) will encourage and facilitate early-stage referrals to engage with service users before their tenancy is due to begin, building relationships, working collaboratively, and ensuring a smooth transition into their new home. Sustainment support provides support for an average of 24 weeks to people who are at risk of losing their tenancy and need support to prevent a breakdown in their housing. Eviction from private and social tenancies is a significant reason for homelessness presentations in Cheshire East. A key priority of the council is to deliver services which help people to avoid eviction and the significant impacts to wellbeing, future housing opportunities, and the potential impact and cost to public services. To support 40 units. Expected lot value is PS550,000 - PS750,000 over the full 7 year term. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's). For the avoidance of doubt, the contracting authority points out that no weight will be attached to whether or not an economic operator is an SME in selecting economic operators to submit tenders or in assessing the most economically advantageous tender. Note - the participation and process for this tender will be via the electronic tendering portal located at www.the-chest.org.uk. Please ensure you also refer to section VI.3 of this notice

Options: This is a contract has an initial term of 5 years from 01/04/2024 - 31/03/2029 with 2 x 12 months optional extensions to be extended at the sole discretion of the Council

Floating Support (South)

The aim of floating support services is to enable vulnerable people to sustain their accommodation and prevent homelessness. CEC Housing Related Support services will be delivered in two types of floating support for the North and South respectively: resettlement and sustainment services. Resettlement support will enable people moving into a new tenancy in the private or social rented sector to receive a period of assistance to help set up their new home, for instance after spending a period of time in Intensive Needs or General Needs Supported Accommodation, allowing the household to have confidence in maintaining their tenancy. Provider(s) will encourage and facilitate early-stage referrals to engage with service users before their tenancy is due to begin, building relationships, working collaboratively, and ensuring a smooth transition into their new home. Sustainment support provides support for an average of 24 weeks to people who are at risk of losing their tenancy and need support to prevent a breakdown in their housing. Eviction from private and social tenancies is a significant reason for homelessness presentations in Cheshire East. A key priority of the council is to deliver services which help people to avoid eviction and the significant impacts to wellbeing, future housing opportunities, and the potential impact and cost to public services. To support 52 units. Expected lot value is PS750,000 - PS950,000 over the full 7 year term Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's). For the avoidance of doubt, the contracting authority points out that no weight will be attached to whether or not an economic operator is an SME in selecting economic operators to submit tenders or in assessing the most economically advantageous tender. Note - the participation and process for this tender will be via the electronic tendering portal located at www.the-chest.org.uk. Please ensure you also refer to section VI.3 of this notice

Options: This is a contract has an initial term of 5 years from 01/04/2024 - 31/03/2029 with 2 x 12 months optional extensions to be extended at the sole discretion of the Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009523-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2024 |
| Submission deadline | 16 Oct 2023 |
| Future notice date | Not specified |
| Award date | 18 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,830,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE EAST BOROUGH COUNCIL |
| Locality | SANDBACH |
| Post town | Crewe |
| Postcode | CW11 1HZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Sandbach Town |
| Westminster constituency | Congleton |
| Delivery location | TLD62 Cheshire East |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | CREWE YMCA; HONEYCOMB CHARITABLE SERVICES LIMITED T/A CONCRETE; PLUS DANE HOUSING |

## CPV Codes

### Divisions

- 70 - Real estate services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 70330000 - Property management services of real estate on a fee or contract basis
- 85300000 - Social work and related services
- 85310000 - Social work services
- 98340000 - Accommodation and office services

## Release History

- 25 Mar 2024 at 09:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009523-2024
- 15 Sep 2023 at 08:19 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027278-2023

## Notice URLs

- http://www.cheshireeast.gov.uk/
- https://procontract.due-north.com/Advert/Index?advertId=44167364-164e-ee11-8124-005056b64545
- https://www.legislation.gov.uk/uksi/2015/102/regulation/74/made

## Provenance

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