---
title: "Victim Referral Service"
ocid: "ocds-h6vhtk-03fd0f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fd0f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fd0f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03fd0f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR DYFED POWYS"
published: "2024-07-24"
---

# Victim Referral Service

Buyer: POLICE AND CRIME COMMISSIONER FOR DYFED POWYS  
Current stage: Award  
OCID: ocds-h6vhtk-03fd0f

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## Summary

The Police and Crime Commissioner for North Wales and the Police and Crime Commissioner for Dyfed Powys have awarded a contract for Lot 2 of the "Victim Referral Service" to Victim Support. This procurement focuses on the provision of community support services within the UKL region, specifically in North Wales and Dyfed Powys. The contract, which began on 1st April 2024, will run for an initial period of three years with an option to extend for an additional two years in 12-month increments. Among the key requirements of the procurement was the adherence to TUPE regulations, and interested suppliers were required to sign a confidentiality agreement. This open procedure has seen its closing date amended to 2pm on 19th October 2023.

This tender presents significant business growth opportunities for service providers in the social services and community health sectors. Businesses that specialise in victim support, call centre operations, health and social work services, and community health services would be well-positioned to compete. With North Wales Police leading the procurement on behalf of both Forces and a clear evaluation criterion focusing on quality and cost, the contract is ideal for experienced organisations capable of large-scale service provision and regulatory compliance. The total value of the procurement is substantial, at £4,756,000 GBP, making it a lucrative opportunity for the winning bidders of both Lots.

## Notice

North Wales Police & Dyfed Powys Police are looking for Suppliers to provide a Victim Referral Service within their respective Force areas. The tender will be structured in Lots; Lot 1 - North Wales Police and Lot 2 - Dyfed Powys Police, and will be evaluated and awarded respectively. North Wales Police are the Procurement lead. The contract will commence on 01.04.24 for an initial period of 3 years, with the option to extend for a further 2x 12 month periods. Potential suppliers should be aware that the TUPE regulations will apply to this contract, detailed information will be provided on receipt of the signed confidentiality agreement. Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT Any questions should be raised via the Messaging section, no correspondence will be entered into outside of the system. The closing date is 2pm on 17th October 2023

### Lot Information

Victim Referral Service - North Wales

North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas. The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot 2 for the Dyfed Powys Police Service. Each Lot will be evaluated separately and awarded to the top scoring supplier for that Lot. North Wales Police Procurement will lead on this tender on behalf of both Forces. The contract will commence on 1st April 2024 for an initial period of 3 years, with the option to extend for a further 2 years in multiples of 12 months. Potential suppliers should be aware that the TUPE regulations will apply to this tender/contract, detailed information will be provided to interested suppliers who sign and return the confidentiality agreement. Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT Any questions should be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system. The closing date for responses is 2pm on 17th October 2023.

Victim Referral Service - Dyfed Powys

North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas. The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot 2 for the Dyfed Powys Police Service. Each Lot will be evaluated separately and awarded to the top scoring supplier for that Lot. North Wales Police Procurement will lead on this tender on behalf of both Forces. The contract will commence on 1st April 2024 for an initial period of 3 years, with the option to extend for a further 2 years in multiples of 12 months. Potential suppliers should be aware that the TUPE regulations will apply to this tender/contract, detailed information will be provided to interested suppliers who sign and return the confidentiality agreement. Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT Any questions should be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system. The closing date for responses is 2pm on 17th October 2023.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022953-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2024 |
| Submission deadline | 17 Oct 2023 |
| Future notice date | Not specified |
| Award date | 1 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,756,000 |
| Lots value | £4,756,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DYFED POWYS |
| Additional buyers | POLICE & CRIME COMMISSIONER FOR DYFED POWYS; POLICE AND CRIME COMMISSIONER FOR NORTH WALES |
| Locality | COLWYN BAY, NORTH WALES |
| Post town | Llandudno |
| Postcode | LL29 8AW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL42 South West Wales |
| Local authority | Carmarthenshire |
| Electoral ward | Llangunnor |
| Westminster constituency | Caerfyrddin |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VICTIM SUPPORT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 79512000 - Call centre
- 85000000 - Health and social work services
- 85320000 - Social services
- 85323000 - Community health services
- 98000000 - Other community, social and personal services

## Release History

- 24 Jul 2024 at 08:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022953-2024
- 5 Feb 2024 at 09:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003637-2024
- 13 Oct 2023 at 10:36 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030238-2023
- 15 Sep 2023 at 11:51 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027342-2023

## Notice URLs

- http://www.dyfed-powys.police.uk
- http://www.north-wales.police.uk
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=72317&B=BLUELIGHT
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183
- https://uk.eu-supply.com/login.asp?B=BLUELIGHT
- https://www.dyfed-powys.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03fd0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03fd0f.json.