---
title: "Healthwatch Richmond and Community Involvement Service"
ocid: "ocds-h6vhtk-0401c3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0401c3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0401c3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0401c3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF RICHMOND UPON THAMES"
published: "2024-01-25"
---

# Healthwatch Richmond and Community Involvement Service

Buyer: LONDON BOROUGH OF RICHMOND UPON THAMES  
Current stage: Award  
OCID: ocds-h6vhtk-0401c3

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## Summary

The London Borough of Richmond upon Thames has awarded a contract for the provision of the Healthwatch Richmond and Community Involvement Service. The contract is valued at £860,940 GBP and was signed on January 9, 2024. The procurement process was open, with Quality (60%), Social Value (20%), and Price (20%) being the award criteria. The delivery addresses are in Hounslow and Richmond upon Thames.

This tender can create opportunities for businesses in the health and social work services sector. Small and medium enterprises (SMEs) that specialize in health and social care services would be well-suited to compete. The London Borough of Richmond upon Thames is the contracting authority, and the procurement method used is an open procedure. The tender deadline was on October 27, 2023, with the bid opening on the same day. The contract duration is for an initial period of three years, with potential for two further one-year extensions.

## Notice

Healthwatch Richmond along with other Local Healthwatch Services primary function is to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided. Healthwatch Richmond also help people find the information they need about services in their area. The Richmond Health and Social Care Co-production (HSCC) group was set up in 2014. The Community Involvement service was set up during this period to facilitate the co-production group and support a range of engagement activities across health and social care including recruiting individuals with lived experience to get involved in a range of engagement activities, to work in partnership with officers to help shape the way Adult Social Care services are developed and implemented in the borough

### Lot Information

Lot 1

The London Borough of Richmond upon Thames is inviting tenders from suitably experienced and qualified Providers for the provision of Healthwatch Richmond and Community Involvement Service. The Contract will be for an initial period of three (3) years commencing on 01 April 2024. The Authority may at its discretion extend the contract by two (2) further periods of one (1) year each. The future Service is formed of two distinct service elements; Healthwatch Richmond and Community Involvement service, rationalised into a single contract to create opportunities for efficiencies in service delivery and to implement a more sustainable service model.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002633-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jan 2024 |
| Submission deadline | 27 Oct 2023 |
| Future notice date | Not specified |
| Award date | 9 Jan 2024 |
| Contract period | Not specified |
| Recurrence | 3 - 5 years |

## Values

| Field | Value |
| --- | --- |
| Tender value | £862,940 |
| Lots value | £862,940 |
| Awards value | Not specified |
| Contracts value | £860,940 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF RICHMOND UPON THAMES |
| Locality | TWICKENHAM |
| Post town | Twickenham |
| Postcode | TW1 3BZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Twickenham Riverside |
| Westminster constituency | Twickenham |
| Delivery location | TLI75 Hounslow and Richmond upon Thames |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | HEALTHWATCH RICHMOND; RICHMOND COUNCIL FOR VOLUNTARY SERVICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 25 Jan 2024 at 16:07 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002633-2024
- 18 Sep 2023 at 18:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027552-2023

## Notice URLs

- http://www.richmond.gov.uk
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=837186002
- https://www.delta-esourcing.com/tenders/UK-UK-Twickenham:-Health-and-social-work-services./P365E6255G

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0401c3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0401c3.json.