---
title: "London Councils Taxicard and Dial-a-Ride Taxis including Private Hire services, 2024 to 2029"
ocid: "ocds-h6vhtk-040219"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040219"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040219.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040219.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "TRANSPORT FOR LONDON"
published: "2023-09-19"
---

# London Councils Taxicard and Dial-a-Ride Taxis including Private Hire services, 2024 to 2029

Buyer: TRANSPORT FOR LONDON  
Current stage: Planning  
OCID: ocds-h6vhtk-040219

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040219)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-040219.json)

## Summary

The Transport for London and London Councils are planning a procurement process for Taxi services, including Taxicard and Dial-a-Ride Taxis with private hire services, for the period of 2024 to 2029. The core requirement is to provide reliable and punctual transport services for vulnerable individuals in the local community. This involves gaining market feedback through a questionnaire to shape the procurement strategy and tender pack. The closing date for submissions is set 21 calendar days from the publication date.

This tender presents opportunities for businesses in the transport services industry, particularly those offering taxi and private hire services. Companies with experience in providing tailored transport solutions for individuals with mobility impairments may find this tender well-suited for their services. Understanding the requirements related to Taxicard and Dial-a-Ride Taxis, as stated in the tender, will be crucial for businesses looking to compete effectively in this procurement process.

## Notice

**This is not an invitation to tender** TfL's Dial-a-Ride (DAR),Assisted Transport and London Councils Taxi and PHV Services offering strives to provide its Taxicard and Assisted Taxi scheme members with a reliable and punctual individual-tailored transport service, at a rate that aligns with the current market. The core requirement is to ensure we can continue to support individuals in the local community who are vulnerable and may be mobility impaired to reach their final destination. It is therefore crucial that this service maintains its current service standards and no qualifying member of the schemes is left without their ride. This Market Sounding Questionnaire (MSQ) is being jointly issued by two entities - Transport for London and London Councils. It seeks to obtain market feedback in relation to an anticipated procurement of the services ca PS.5-8 m p.a. and seeks to shape the procurement strategy and tender pack which combines TfL's Dial a Ride (DaR) Taxis/PHVs and London Councils Taxicard requirements. This Early Market Engagement (EME) activity aims to gain insight into the current Taxi/PHV aggregator market in order to understand the appetite, capacity, technology and maturity of the market in relation to these specific requirements, including any perceived risks, opportunities and cost drivers. To respond please complete the questionnaire below https://forms.office.com/e/hpFDWrCcdz **Please note that the closing date for receipt of submissions of this form will be 21 calendar days from date of publication on Find a Tender Notices.

### Lot Information

Taxicard - Advanced, asap , delivery and collection bookings

Members of the Taxicard service make their journey requests either by contacting the incumbent service provider's journey booking centre for an advance or as soon as possible (ASAP) booking. In addition, certain London boroughs allow members to make a booking for collection and delivery of essential goods / items only. These bookings can be made for a family member, carer or friend to use a trip on behalf of the member for this purpose. Alternatively, a member can request for a driver to carry out this request. Payment for these types of booking are made at the time of booking, and all goods collected must be paid for prior to the driver completing the trip. Details are found on the website: https://www.londoncouncils.gov.uk/services/taxicard/book-taxi-now

Taxicard - Street hail

Members have the capability to street hail some TfL-licenced Taxis to complete their journey. Details can be found at: https://www.londoncouncils.gov.uk/services/taxicard/book-taxi-now

Dial a Ride Taxis/PHVs - Multi-trip bookings, single trip bookings, and Capital Call

The requirement for multi-trip /shift and single trip bookings of taxis by DaR is a direct result of unforeseen day-to-day fluctuations in multi-occupancy demand, difficult-to-reach pick-up areas and various occurrences of non-availability of the multi-occupancy mini-bus services. Members' calls for specific kinds of taxis are booked under the same DaR membership scheme as multi-occupancy, free to members at point of use. Kinds of vehicles. The DaR Taxi and PHV Services member requirement is for three main types of vehicle which each individual specifies at the point of ordering their ride and is booked through the aggregator: o TfL- licensed London Taxi (black cab) o TfL-licensed PHVs o TFL-licensed PHVs that are designated wheelchair accessible vehicles o Low Floor Vehicle Details can be found at: https://tfl.gov.uk/modes/dial-a-ride/

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027689-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Sep 2023 |
| Submission deadline | Not specified |
| Future notice date | 31 Oct 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60120000 - Taxi services
- 60130000 - Special-purpose road passenger-transport services
- 60140000 - Non-scheduled passenger transport
- 60170000 - Hire of passenger transport vehicles with driver

## Release History

- 19 Sep 2023 at 15:52 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/027689-2023

## Notice URLs

- https://forms.office.com/e/hpFDWrCcdz
- https://tfl.gov.uk
- https://tfl.gov.uk/modes/dial-a-ride/
- https://www.londoncouncils.gov.uk/services/taxicard/book-taxi-now

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040219. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040219.json.
