---
title: "409 - Welfare Benefits, Information and Debt Advice Services"
ocid: "ocds-h6vhtk-0402ef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0402ef"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0402ef.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0402ef.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WIGAN COUNCIL"
published: "2024-01-26"
---

# 409 - Welfare Benefits, Information and Debt Advice Services

Buyer: WIGAN COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0402ef

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0402ef.json)

## Summary

Wigan Council is seeking to establish a contract for welfare benefit, information, and debt advice services in the financial and insurance services category. The contract will last for 3 years with potential extensions, starting from 1st April 2024. This contract aims to support Deal 2030 priorities by providing independent and efficient advice to residents, addressing issues such as benefits, debt, and housing.

This procurement opportunity offers a chance for businesses, especially those in financial and insurance services, to provide valuable support to Wigan Council and local residents. The tender process is currently in the planning stage, utilising an open procedure, with the submission deadline set for 10th November 2023. Businesses with expertise in advising on benefits, debt management, and social care are well-suited to compete and contribute towards the council's objectives for enhanced resident support.

## Notice

Wigan Council wishes to establish a contract for the provision of welfare benefit, information and debt advice services across the borough. The contract will be for a period of 3 years with two separate 12-month contract extensions. Therefore, potentially a 5-year contract term (if extension clause exercised). The service will commence on 1st April 2024 and the successful bidder will be required to provide advice and support to residents aimed at maximising income and reducing debt and homelessness. The services should be easily accessible across the borough and deliver positive outcomes including increased income for the council and a reduction in demand for public services. The service is required to support our Deal 2030 priorities and address issues linked to the cost-of-living crisis and any future economic challenges. It should provide independent and impartial advice that is efficient and effective in preventing and reducing the problems faced by residents in relation to, but not limited to: * benefits * debt * employment * health and social care * housing * immigration

### Lot Information

Lot 1

This procurement followed the FTS Open Tender procedure.

Renewal: The contract will be for a period of 3 years with two separate 12-month contract extensions. Therefore, potentially a 5-year contract term (if extension clause exercised).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002732-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2024 |
| Submission deadline | 10 Nov 2023 |
| Future notice date | Not specified |
| Award date | 26 Jan 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,250,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIGAN COUNCIL |
| Locality | WIGAN |
| Post town | Wigan |
| Postcode | WN1 1YN |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD36 Greater Manchester North West |
| Local authority | Wigan |
| Electoral ward | Wigan Central |
| Westminster constituency | Wigan |
| Delivery location | TLD3 Greater Manchester |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE SERVICE IN THE BOROUGH |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 26 Jan 2024 at 12:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002732-2024
- 22 Sep 2023 at 10:03 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028011-2023

## Notice URLs

- http://www.wigan.gov.uk/
- https://procontract.due-north.com/Advert/Index?advertId=9e07d9ab-7458-ee11-8124-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0402ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0402ef.json.