---
title: "IT Support & Maintenance (Managed Applications & Infrastructure Support)"
ocid: "ocds-h6vhtk-040323"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040323"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040323.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040323.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CADENT GAS LIMITED"
published: "2024-09-23"
---

# IT Support & Maintenance (Managed Applications & Infrastructure Support)

Buyer: CADENT GAS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-040323

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040323)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-040323.json)

## Summary

Cadent Gas Limited, a company involved in the production, transport, and distribution of gas and heat, is conducting an active procurement process titled "IT Support & Maintenance (Managed Applications & Infrastructure Support)." The procurement falls under the IT services industry, specifically focusing on IT managed services, consulting, software development, Internet, and support, classified under CPV code 72260000. This initiative aims to engage suppliers for delivering an IT Managed Service encompassing applications and infrastructure. The procurement method employed is a selective, negotiated procedure with a prior call for competition. The tender process includes multiple key deadlines: the Pre-Qualification Questionnaire (PQQ) opens on 28th September 2023, with submissions due by the 30th of October 2023. Up to 8 bidders passing the mandatory questions will advance to the Request for Proposal (RfP) stage on 15th November 2023.

This tender presents significant opportunities for businesses specialising in IT support, application maintenance, and infrastructure services. Companies with expertise in ITIL processes and experience with IT Service Management Tools such as Service Now could find this contract highly beneficial. The procurement provides a potential contract value of £180 million GBP spread over an initial four-year term, with options to extend for up to a further four years. Additionally, the project includes provisions for considerable supplementary project and resource augmentation services, valued up to an estimated £100 million GBP over the contract's term. Businesses that can offer dynamic, adaptable services and fulfil both minor and substantial changes during the contract period are well-suited to compete for this tender.

## Notice

Cadent was seeking a partner to provide Infrastructure and Application Support and Maintenance services for a range of core business systems. The chosen partner is to operate using a suite of standard ITIL processes which are deployed today across Cadent.

### Lot Information

Lot 1

Cadent was seeking a partner to provide Infrastructure and Application Support and Maintenance services for a range of core business systems. The chosen partner is to operate using a suite of standard ITIL processes which are deployed today across Cadent.

Options: Options to extend for up to a further period of 4 years.

Renewal: Initial term of 4 years with options to extend up to a further 4 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030276-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2024 |
| Submission deadline | 30 Oct 2023 |
| Future notice date | Not specified |
| Award date | 12 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £180,000,000 |
| Lots value | £180,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CADENT GAS LIMITED |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV7 9JU |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Rugby |
| Electoral ward | Revel and Binley Woods |
| Westminster constituency | Rugby |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Sep 2024 at 08:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030276-2024
- 22 Sep 2023 at 15:29 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028093-2023

## Notice URLs

- https://cadentgas.com/
- https://www.sap.com/uk/products/spend-management/ariba-login.html
- https://www.sap.com/uk/products/spend-management/ariba-login.htmlorCadentGasLtd,AnstyPark,PilotWay,Coventry,UnitedKingdom.NUTScode:UK.box.ITandCorporateServicestenders@cadentgas.com,https://www.sap.com/uk/products/spend-management/ariba-login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040323. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040323.json.