---
title: "Case Management/CRM system for First Contact Plus Referral Service"
ocid: "ocds-h6vhtk-0403dd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0403dd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0403dd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0403dd.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "LEICESTERSHIRE COUNTY COUNCIL"
published: "2023-09-26"
---

# Case Management/CRM system for First Contact Plus Referral Service

Buyer: LEICESTERSHIRE COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-0403dd

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0403dd.json)

## Summary

The Leicestershire County Council is planning a tender for a Case Management/CRM system for First Contact Plus Referral Service in the services industry category. The procurement stage is at the planning phase, initiated under a tender process. Key details include the future notice date of 26th September 2023. The location is specified as UKF2 region.

This tender by Leicestershire County Council presents an opportunity for IT service providers specialising in consulting, software development, Internet, and support services to compete for the contract. Businesses in the IT services sector would be well-suited to bid for this opportunity, leveraging their expertise in designing and implementing Case Management/CRM systems.

## Notice

Case Management/CRM system for First Contact Plus Referral Service - Soft Market testing

### Lot Information

Lot 1

Case Management/CRM system for First Contact Plus Referral Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028371-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2023 |
| Submission deadline | Not specified |
| Future notice date | 25 Sep 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE COUNTY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE3 8RA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Glenfield Faire |
| Westminster constituency | Mid Leicestershire |
| Delivery location | TLF2 Leicestershire, Rutland and Northamptonshire |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Sep 2023 at 13:46 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/028371-2023

## Notice URLs

- https://www.eastmidstenders.org/index.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0403dd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0403dd.json.