--- title: "Hospital Discharge, Home Straight, Handyperson and Better Care services" ocid: "ocds-h6vhtk-0406a8" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0406a8" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0406a8.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0406a8.json" source: "Find A Tender Service" current_stage: "Award" buyer: "TUNBRIDGE WELLS BOROUGH COUNCIL" published: "2024-02-19" --- # Hospital Discharge, Home Straight, Handyperson and Better Care services Buyer: TUNBRIDGE WELLS BOROUGH COUNCIL Current stage: Award OCID: ocds-h6vhtk-0406a8 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0406a8) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0406a8.json) ## Summary The Tunbridge Wells Borough Council has completed a procurement process for Hospital Discharge, Home Straight, Handyperson, and Better Care services. The services were procured in collaboration with partner authorities, Sevenoaks District Council and Tonbridge and Malling Borough Council. The procurement stage was an award, and the process was for the provision of various services under different lots. This tender provides opportunities for businesses in the community, social, and personal services sector. Businesses that offer residential property services and are capable of delivering high-quality minor repairs and coordination services would be well-suited to compete. Key dates for the procurement process included the release of the tender on 29th September 2023, with the appointment of the contractor scheduled for the week commencing 26th February 2024. ## Notice Tunbridge Wells Borough Council ("the Council") is conducting a tender exercise with and on behalf of its partner authorities, Sevenoaks District Council and Tonbridge and Malling Borough Council, to award a number of contracts for the provision of Hospital Discharge, Home Straight and Handyperson services. These include: Lot 1. Hospital Discharge Service - All partners Lot 2. Handyperson Service - Tunbridge Wells Borough Council only Lot 3. Handyperson Service - Tonbridge and Malling Borough Council only Lot 4. Home Straight Co-ordinator Service - Tunbridge Wells Borough Council only Lot 5. Home Straight Co-ordinator Service - Sevenoaks District Council only Lot 6. Better Care Fund Co-ordinator - Sevenoaks District Council only ### Lot Information Lot 1. Hospital Discharge Service - All partners Lot 1. Hospital Discharge Service - All partners The purpose of the service is to provide practical support to help patients with a housing related issue to leave hospital and go home in a safe and timely manner, and to deliver interventions to prevent hospital admission or readmission. The service works closely with NHS colleagues within the hospital discharge teams at Maidstone and Tunbridge Wells NHS Trust. The service is open to anyone who is being discharged from hospital and has a housing related issue, or who is at risk of an unplanned admission or re-admission, where there is an unresolved housing issue affecting their wellbeing or has the potential to cause a stay in hospital. Renewal: 4 optional annual extensions will be available, dependent upon budgets and performance of the contractor Lot 2. Handyperson Service - Tunbridge Wells Borough Council only Lot 2. Handyperson Service - Tunbridge Wells Borough Council only The purpose of the role is to provide a minor household repairs and small works service to a high standard, respecting the customer's privacy and their property. The role will work alongside the Hospital Discharge service (see Lot 1) and the Home Straight service (see Lot 4). Renewal: 4 optional annual extensions will be available, dependent upon budgets and performance of the contractor Lot 3. Handyperson Service - Tonbridge and Malling Borough Council only Lot 3. Handyperson Service - Tonbridge and Malling Borough Council only The purpose of the role is to provide a minor household repairs and small works service to a high standard, respecting the customer's privacy and their property. The role will work alongside the Hospital Discharge service (see Lot 1) and the Home Straight services (see Lots 4 and 5). Renewal: 4 optional annual extensions will be available, dependent upon budgets and performance of the contractor Lot 4. Home Straight Co-ordinator Service - Tunbridge Wells Borough Council only Lot 4. Home Straight Co-ordinator Service - Tunbridge Wells Borough Council only The purpose of the role is to work with and engage the customer to work towards de-cluttering their home, working with partner agencies and services, and achieve long term change, respecting customer individuality and maintain dignity and confidentiality at all times. Renewal: 4 optional annual extensions will be available, dependent upon budgets and performance of the contractor Lot 5. Home Straight Co-ordinator Service - Sevenoaks District Council only Lot 5. Home Straight Co-ordinator Service - Sevenoaks District Council only The purpose of the role is to work with and engage the customer to work towards de-cluttering their home, working with partner agencies and services, and achieve long term change, respecting customer individuality and maintain dignity and confidentiality at all times. Renewal: 4 optional annual extensions will be available, dependent upon budgets and performance of the contractor Lot 6. Better Care Fund Co-ordinator - Sevenoaks District Council only Lot 6. Better Care Fund Co-ordinator - Sevenoaks District Council only The purpose of this role is to provide support to the Council's Private Sector Housing with the administration of disabled facility grants including carrying out home visits. In addition, the role will liaise with Health and Housing Coordinators based within three acute sites and provide support across any other initiatives funded by the Better Care Fund. Renewal: 4 optional annual extensions will be available, dependent upon budgets and performance of the contractor ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/005401-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Feb 2024 | | Submission deadline | 3 Nov 2023 | | Future notice date | Not specified | | Award date | 19 Feb 2024 | | Contract period | 19 May 2024 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,100,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | TUNBRIDGE WELLS BOROUGH COUNCIL | | Additional buyers | SEVENOAKS DISTRICT COUNCIL; TONBRIDGE & MALLING BOROUGH COUNCIL | | Locality | TUNBRIDGE WELLS | | Post town | Tonbridge | | Postcode | TN1 1RS | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ46 West Kent | | Local authority | Tunbridge Wells | | Electoral ward | Park | | Westminster constituency | Tunbridge Wells | | Delivery location | TLJ46 West Kent | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | PEABODY TRUST | ## CPV Codes ### Divisions - 98 - Other community, social and personal services ### Codes - 98000000 - Other community, social and personal services ## Release History - 19 Feb 2024 at 14:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005401-2024 - 29 Sep 2023 at 12:34 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028794-2023 ## Notice URLs - http://www.kentbusinessportal.org.uk - http://www.tunbridgewells.gov.uk - https://www.sevenoaks.gov.uk/ - https://www.tmbc.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0406a8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0406a8.json.