---
title: "NW2023 - 31 Non Emergency Patient Transport Service - NHS Norfolk and Waveney Integrated Care Board"
ocid: "ocds-h6vhtk-040796"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040796"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040796.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040796.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD"
published: "2023-10-03"
---

# NW2023 - 31 Non Emergency Patient Transport Service - NHS Norfolk and Waveney Integrated Care Board

Buyer: NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD  
Current stage: Tender  
OCID: ocds-h6vhtk-040796

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040796)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-040796.json)

## Summary

The NHS Norfolk and Waveney Integrated Care Board is seeking suitably qualified providers for a Non-Emergency Patient Transport Service. The procurement process involves a bespoke single-stage application process akin to the Open procedure, with the contract period anticipated to be initially 5 years with a possible extension of up to 2 years, starting on 1st October 2024. The total contract value is £78,547,000. The submission deadline for interested parties is 2nd November 2023, and the tender opening date is set for 3rd November 2023.

This procurement opportunity offers businesses adept in Health services a chance to provide safe, timely, and comfortable transport services for eligible patients in Norfolk and Waveney. Companies able to respond to changing demand patterns post-COVID and work collaboratively with various partners across the healthcare landscape are well-suited to compete. Interested parties should register and apply via Atamis e-sourcing portal. For queries or technical issues, tenderers can contact the Helpdesk at 0800 9956035.

## Notice

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) are inviting suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services ((NEPTs) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB.

### Lot Information

Lot 1

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) are inviting suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services ((NEPTs) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB.

The aim of this service is to provide Non- Emergency Transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. This includes all Mental health transport, both secure and non/specialist. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts, Community partners, Mental health partners and other stakeholder partners across Norfolk and Waveney ICS.

It is anticipated that the contract period will an initial be for a period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024.

The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services.

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.

Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:

Phone: 0800 9956035. Additional information: The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029153-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2023 |
| Submission deadline | 2 Nov 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £78,547,000 |
| Lots value | £78,547,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH1 East Anglia |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 3 Oct 2023 at 15:34 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029153-2023

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.ardengemcsu.nhs.uk/
- https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040796. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040796.json.
