---
title: "Health Watch and Independent Complaints Advocacy Services"
ocid: "ocds-h6vhtk-0408b7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0408b7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0408b7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0408b7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BARNSLEY METROPOLITAN BOROUGH COUNCIL"
published: "2024-01-04"
---

# Health Watch and Independent Complaints Advocacy Services

Buyer: BARNSLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0408b7

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## Summary

The Barnsley Metropolitan Borough Council initiated a tender for the recommission of its contract for Health Watch and Independent Complaints Advocacy Services. The procurement process is in the Planning stage, with a deadline for tender submissions on 6th November 2023. The services fall under the Health and social work services industry category. The Council is the buying organisation, located in Barnsley, South Yorkshire.

This tender presents opportunities for businesses in the health and social work services sector, particularly those experienced in providing Independent Health Complaints Advocacy services. Companies looking to develop strong relationships with a public sector organisation would be well-suited to compete. The procurement method is an Open procedure with electronic and written submission methods, allowing a diverse range of suppliers to participate and offer their services.

## Notice

Barnsley Metropolitan Borough Council (the Council) is looking to recommission its contract for the delivery of an Independent Health Complaints Advocacy (IHCA) Service, which is known in Barnsley as the Independent Complaints Advocacy Service (ICAS) and the contract for provision of Healthwatch Barnsley. This procurement has been advertised as one notice, bidders can apply for either of the lots Healthwatch and ICAS service or both services. Both services require to develop close working relationships with the provider for each service. Healthwatch has not been awarded following the procurement process.

### Lot Information

Lot 2 Independent Complaints Advocacy Services

Barnsley Metropolitan Borough Council (the Council) is looking to recommission its contract for the delivery of an Independent Health Complaints Advocacy (IHCA) Service, which is known in Barnsley as the Independent Complaints Advocacy Service (ICAS) and the contract for provision of Healthwatch Barnsley. This procurement has been advertised as one notice, bidders can apply for either of the lots Healthwatch and ICAS service or both services. Both services require to develop close working relationships with the provider for each service.

Renewal: 01/04/2024 - 31/03/2027 With an option to extend for 2 years (+1 +1)

Lot 1 Healthwatch

Barnsley Metropolitan Borough Council (the Council) is looking to recommission its contract for the delivery of an Independent Health Complaints Advocacy (IHCA) Service, which is known in Barnsley as the Independent Complaints Advocacy Service (ICAS) and the contract for provision of Healthwatch Barnsley. This procurement has been advertised as one notice, bidders can apply for either of the lots Healthwatch and ICAS service or both services. Both services require to develop close working relationships with the provider for each service. Healthwatch has not been awarded following the procurement process. Additional information: Healthwatch has not been awarded following the procurement process.

Renewal: 01/04/2024 - 31/03/2027 With an option to extend for 2 years (+1 +1)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000211-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2024 |
| Submission deadline | 6 Nov 2023 |
| Future notice date | Not specified |
| Award date | 2 Jan 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £975,000 |
| Lots value | £975,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BARNSLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | BARNSLEY, SOUTH YORKSHIRE |
| Post town | Sheffield |
| Postcode | S70 2TA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE33 Barnsley |
| Local authority | Barnsley |
| Electoral ward | Central |
| Westminster constituency | Barnsley North |
| Delivery location | TLE31 Barnsley, Doncaster and Rotherham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLOVERLEAF ADVOCACY 2000 |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 4 Jan 2024 at 12:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000211-2024
- 6 Oct 2023 at 15:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029585-2023

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=73646&B=UK
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103835
- https://www.barnsley.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0408b7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0408b7.json.