---
title: "Court Appointed Intermediary Services - Framework Re-Opening October 2023"
ocid: "ocds-h6vhtk-0408df"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0408df"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0408df.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0408df.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "MINISTRY OF JUSTICE"
published: "2023-10-08"
---

# Court Appointed Intermediary Services - Framework Re-Opening October 2023

Buyer: MINISTRY OF JUSTICE  
Current stage: Tender  
OCID: ocds-h6vhtk-0408df

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## Summary

The Ministry of Justice (MoJ) is inviting tenders for Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions. The procurement process, titled "Court Appointed Intermediary Services - Framework Re-Opening October 2023", falls under the main procurement category of services in the Law-courts-related administrative services industry. The contract period ends on March 31, 2025, and the tender deadline for submissions is October 20, 2023, with a bid opening scheduled for the same date.

This tender provides an opportunity for businesses with experience in intermediary services to compete for a framework agreement managed by the MoJ. Businesses specialising in communication support for vulnerable individuals and familiar with court settings would be well-suited to apply. The procurement method is open, and the submission can be made through electronic or written means. The tender has options for renewal and operates on a dynamic framework basis, allowing for periodic admission of new service providers who qualify against the outlined criteria.

## Notice

This notice relates to the re-opening of framework agreements originally awarded following a procurement exercise conducted under the light tough regime, following a process similar to the open procedure. The Ministry of Justice (MoJ) is inviting tenders for the provision of Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions. These services will be provided in courts and tribunals in England and Wales and tribunals in Scotland. Intermediaries facilitate impartial communication to enable complete, coherent and accurate communication between vulnerable people and the courts/tribunals. Intermediaries may be instructed to provide an assessment of a person's communication needs, and provide recommendations on measures that could be put in place by the court to support vulnerable people, young people, children and other individuals who may need assistance during court proceedings. The intermediary may also be required to attend hearings to provide such assistance and support. For the avoidance of doubt, the MoJ is only seeking tenders in relation to intermediary services that currently fall outside the remit of the MoJ Witness Intermediary Scheme (MoJ WIS). All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS.

### Lot Information

Lot 1

The MoJ invites tenders for Court Appointed Intermediary Services to support two existing framework agreements: the Managed & Approved Service Provider framework (MASP), and the Approved Service Provider framework (ASP). The MASP framework seeks providers with the ability to manage multiple simultaneous bookings, and the capability to recruit, train and manage intermediaries to support a range of vulnerabilities, for deployment nationally. The ASP framework seeks experienced and qualified intermediaries to support bookings on demand. There is no limit to the number of service providers awarded a place on either framework, however a service provider may not hold a place on both the MASP and ASP frameworks simultaneously. The MoJ is managing this procurement in accordance with its general obligations under UK law and specifically in accordance with the Public Contracts Regulations 2015 (PCRs) and the Light Touch Regime contained within Regulations 74 to 77. The framework agreements are dynamic frameworks and a hybrid of a framework agreement and dynamic purchasing system. As such, the framework agreements will be reopened at six month intervals for the admission of new service providers who qualify against the selection and award criteria outlined in the procurement documents. Additional information: The MoJ uses an electronic sourcing (e-sourcing) system to facilitate procurement activity. Registration via the portal is free of charge and requires no specialist software to access. Registration can be undertaken at: https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html

Renewal: Framework agreements may be extended for up to an additional 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029635-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2023 |
| Submission deadline | 20 Oct 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Every six months |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000,000 |
| Lots value | £20,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75231100 - Law-courts-related administrative services

## Release History

- 8 Oct 2023 at 13:22 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029635-2023

## Notice URLs

- http://www.contractsfinder.businesslink.gov.uk
- http://www.justice.gov.uk/guidance/docs/foi-exemption-s43.pdf
- https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html
- https://ted.europa.eu/udl?uri=TED:NOTICE:340788-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0408df. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0408df.json.