---
title: "Bi-Borough Registrars Service Improvements"
ocid: "ocds-h6vhtk-040ab1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040ab1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040ab1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040ab1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WESTMINSTER CITY COUNCIL"
published: "2025-01-17"
---

# Bi-Borough Registrars Service Improvements

Buyer: WESTMINSTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-040ab1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040ab1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-040ab1.json)

## Summary

Westminster City Council has initiated a public procurement process for Bi-Borough Registrars Service Improvements, covering the industry category of Software Programming and Consultancy Services. The main procurement category is services, with a focus on improving the current Registrars Booking System for Westminster City Council and the Royal Borough of Kensington and Chelsea (RBKC). The procurement stage is at the award stage, with the contract awarded to Bookinglab Limited and signed on 16th January 2025. The procurement process employed was an open procedure, and the total contract value is £460,000 GBP. The location for delivery is within the UKI region, specifically in London.

This tender presents significant opportunities for businesses specialising in software development and consultancy services, particularly those with experience in enhancing booking systems and customer experience solutions. Companies with a focus on user-friendly interfaces, customer behaviour analysis, and adaptive services will find this contract beneficial for growth. SMEs like Bookinglab Limited, who have successfully secured this award, can leverage this opportunity to expand their portfolio within the public sector, demonstrating capabilities in handling and improving digital systems for local authorities.

## Notice

Contract for the improvements of the current Registrars Booking System for WCC and RBKC.

### Lot Information

Lot 1

Contract for the improvements of the current Registrars Booking System for WCC and RBKC.

Renewal: 24+12

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001727-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jan 2025 |
| Submission deadline | 3 Apr 2024 |
| Future notice date | 31 Oct 2023 |
| Award date | 16 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £475,000 |
| Lots value | £475,000 |
| Awards value | Not specified |
| Contracts value | £460,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMINSTER CITY COUNCIL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1E 6QP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOOKINGLAB |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72200000 - Software programming and consultancy services

## Release History

- 17 Jan 2025 at 14:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001727-2025
- 6 Mar 2024 at 11:25 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007159-2024
- 10 Oct 2023 at 13:03 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/029830-2023

## Notice URLs

- http://www.capitalesourcing.com
- http://www.westminster.gov.uk
- https://www.capitalesourcing.com
- https://www.capitalesourcing.com/web/login.shtml

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040ab1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040ab1.json.