---
title: "The supply, deployment and professional services for an All-Wales Community Care Information system"
ocid: "ocds-h6vhtk-040ae4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040ae4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040ae4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040ae4.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "CAERPHILLY COUNTY BOROUGH COUNCIL"
published: "2023-10-11"
---

# The supply, deployment and professional services for an All-Wales Community Care Information system

Buyer: CAERPHILLY COUNTY BOROUGH COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-040ae4

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## Summary

The Caerphilly County Borough Council is planning a tender for the supply, deployment, and professional services for an All-Wales Community Care Information system. The estimated value of the contract is £22,000,000. The tender aims to replace the current system with a digital solution aligned with the Wales Digital Service Standard. Suppliers must express interest by the end of October 2023 for market engagement activities. The tender is focused on the IT and professional services sector, providing opportunities for businesses to contribute to enhancing community care services across Wales.

This tender by the Caerphilly County Borough Council presents an opportunity for IT and professional services providers to bid for a long-term contract supporting Wales' community care information system. The procurement process, currently at the planning stage, invites suppliers to present innovative solutions that align with the Digital Strategy for Wales. Businesses offering software packages, document management, and digital mapping services can leverage their expertise to help local authorities and health boards in Wales improve service delivery and information sharing.

## Notice

This notice is requesting suppliers to express an interest in participating in early market engagement which will begin 21 days from the date of publication of this notice. The estimated date for an overview of the approach will take place WEEK COMMENCING 30th OCTOBER 2023. Suppliers wishing to participate in this open online session will need to register via Sell to Wales or by emailing dave.floyd@perago.wales by no later than 14:00 hours on Tuesday 31 October 2023. An overview of the requirement will be made available to interested suppliers following registration closure. This session will be held online and will provide interested supplier(s) with an overview of the proposed: procurement approach, technology architecture, data migration and implementation approach and associated timescales. Following on from the online overview session there will also be an opportunity to further participate in a face-to-face buyer-to-supplier Market Engagement Session(s). The purpose of these session(s) will be to: - explore the market understanding of the proposed DHCW approach and to allow the market to provide feedback on the validity of the approach - allow the buyer to develop an understanding of the current and future market landscape to ensure the new Community Care Information system exploits all form of innovation, such as Artificial Intelligence, automation and is a sustainable product for the future. All face-to-face supplier-to-buyer Session(s) will be carried out under NDA. Further details for these session(s) will be made available after the open online session. For information and awareness non-attendance at the pre-market engagement session and/or face to face session will not preclude potential supplier(s) from bidding on any future opportunity. Information gathered through this exercise will be used to inform the technology, data and implementation requirements and subsequent market activity. It is to be noted that the lead procuring authority will have access to all data collated through the supplier engagement. Caerphilly County Borough Council are the procuring body leading on this stage of activity. The procuring authority is yet to be determined. Any information relating to the architecture, procurement, data migration and implementation approach shared through this activity is subject to change following the market engagement.

### Lot Information

Lot 1

DHCW have prepared a delivery approach which has been approved by the Welsh Government. We are seeking to identify suitably qualified provider(s) for the supply of IT and professional services for the All-Wales Community Care Information System which is used by Local Authorities and Health Boards across Wales to inform our approach. Any new service(s) must align with the Wales Digital Service Standard and help achieve the six missions of the Digital Strategy for Wales. The vision is to replace the current system, which is nearing end of life, with a 'digital' solution which will facilitate, a 'best of breed' approach to the component parts of an all-Wales Community Care Information System. Components will include, but not be limited to. provision of a Shared Care Record Mental Health Social Care Community Care, and. Health services Potential provider(s) will likely need to include (subject to market discussions): platform(s) to enable c.18000 health and care professionals to access the information in a safe and secure way according to their job role supporting infrastructure and software services to underpin the information sharing solution including and integration engine and data store integration services to enable data to be published and consumed from local IT systems and national data services flexible e-Form capability for data capture and sharing professional services including Account Management, Project Management, Design, Configuration, Development, Testing, and Implementation Services support for data cleansing and migration from the current system Although the current scope of work outlines a "Best of Breed" approach we are interested to learn of new and innovative ways to deliver the service in a modern environment that will be sustainable, flexible, and evolving in the years ahead. Therefore, as part of the Market engagement exercise the scope of works and vision may change. Additional information: It is anticipated that the duration of the contract will be between 5-15 years, however this is subject to change following market engagement session(s).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029907-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2023 |
| Submission deadline | Not specified |
| Future notice date | 8 Jan 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAERPHILLY COUNTY BOROUGH COUNCIL |
| Additional buyers | BETSI CADWALADR UNIVERSITY HEALTH BOARD; BLAENAU GWENT COUNTY BOROUGH COUNCIL; BRIDGEND COUNTY BOROUGH COUNCIL; CARDIFF AND VALE UNIVERSITY HEALTH BOARD; CARDIFF COUNCIL; CARMARTHENSHIRE COUNTY COUNCIL; CITY & COUNTY OF SWANSEA; CONWY COUNTY BOROUGH COUNCIL; CWM TAF UNIVERSITY HEALTH BOARD; CYNGOR GWYNEDD COUNCIL; CYNGOR SIR CEREDIGION COUNTY COUNCIL; DENBIGHSHIRE COUNTY COUNCIL; FLINTSHIRE COUNTY COUNCIL; HYWEL DDA UNIVERSITY HEALTH BOARD; ISLE OF ANGLESEY COUNTY COUNCIL; MERTHYR TYDFIL COUNTY BOROUGH COUNCIL; MONMOUTHSHIRE COUNTY COUNCIL; NEATH PORT TALBOT COUNTY BOROUGH COUNCIL; NEWPORT CITY COUNCIL; NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST); PEMBROKESHIRE COUNTY COUNCIL; POWYS COUNTY COUNCIL; POWYS TEACHING HEALTH BOARD; PUBLIC HEALTH WALES; RHONDDA CYNON TAF CBC; SWANSEA BAY UNIVERSITY HEALTH BOARD; TORFAEN COUNTY BOROUGH COUNCIL; VALE OF GLAMORGAN COUNCIL; WELSH AMBULANCE SERVICE; WREXHAM COUNTY BOROUGH COUNCIL |
| Locality | HENGOED |
| Post town | Cardiff |
| Postcode | CF82 7PG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 48000000 - Software package and information systems
- 48311000 - Document management software package
- 48600000 - Database and operating software package
- 48780000 - System, storage and content management software package
- 48900000 - Miscellaneous software package and computer systems
- 71354100 - Digital mapping services

## Release History

- 11 Oct 2023 at 07:55 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/029907-2023

## Notice URLs

- http://Powys.gov.uk
- http://anglesey.gov.uk
- http://caerphilly.gov.uk
- http://cardiff.gov.uk
- http://carmarthenshire.gov.uk
- http://denbighshire.gov.uk
- http://flintshire.gov.uk
- http://gwynedd.llyw.cymru
- http://newport.gov.uk
- http://nwssp.nhs.wales/ourservices/procurement-services/
- http://pembrokeshire.gov.uk
- http://torfaen.gov.uk
- http://wrexham.gov.uk
- http://www.PHW.uk
- http://www.WAB.NHS.uk
- http://www.betsicadwalda.nhs.uk
- http://www.blaenau-gwent.gov.uk
- http://www.cardiff&valeuniversityhealthboard.nhs.uk
- http://www.ceredigion.gov.uk
- http://www.conwy.gov.uk
- http://www.merthyr.gov.uk
- http://www.monmouthshire.gov.uk
- http://www.nhs.uk
- http://www.npt.gov.uk
- http://www.powysteachingboard.nhs.uk
- http://www.procurement@wales.nhs.uk
- http://www.rctcbc.gov.uk/
- http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0272
- http://www.swansea.gov.uk/dobusiness
- http://www.swanseabayuniversity.nhs.uk
- http://www.valeofglamorgan.gov.uk
- https://bridgend.gov.uk
- https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=135334
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0254
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0255
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0264
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0273
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0274
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0275
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0276
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0277
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0278
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0280
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0281
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0347
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0354
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0361
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0369
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0389
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0417
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0419
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0422
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0491
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0498
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA79805
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA84379

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040ae4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040ae4.json.