---
title: "Domiciliary Care Services and Extra Care Services for Dudley Borough"
ocid: "ocds-h6vhtk-040b1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040b1f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040b1f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040b1f.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "DUDLEY METROPOLITAN BOROUGH COUNCIL"
published: "2023-10-11"
---

# Domiciliary Care Services and Extra Care Services for Dudley Borough

Buyer: DUDLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-040b1f

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## Summary

The Dudley Metropolitan Borough Council has initiated a tender process with the title "Domiciliary Care Services and Extra Care Services for Dudley Borough" under the main procurement category of "services" related to Health and social work services. The procurement aims to deliver care and support across the Dudley borough to individuals with assessed Care Act eligible needs. The total contract value is £107,453,000. The procurement method is an open procedure with an accelerated approach, and the tender period ends on 17th November 2023.

This tender presents an opportunity for businesses in the health and social work services sector to provide domiciliary care and extra care services in Dudley Borough. Businesses with experience in delivering long-term care and housing support to individuals with social care needs would be well-suited to compete. The contract duration is 4 years with renewal options, and interested parties should engage with the Dudley Metropolitan Borough Council through the specified submission methods and documents to participate in the procurement process.

## Notice

The Council is seeking to procure Domiciliary Care Services and Extra Care Services to deliver care and support across the Dudley borough to people who are ordinarily resident in Dudley and have assessed Care Act eligible needs as set out in the FTSN (Find a Tender Service Notice) and the Specification at Appendix 5 and the procurement documentsDomiciliary care Tier 1 Tier one is comprised of five zones A - E with the expectation on Service Providers to deliver on average at least one thousand (1000) hours a week or above of long-term work. The expectation of hours is to ensure sufficient staffing and resources to respond to demand.Tier 2Tier 2 is comprised of ten zones 1-10. Tier 2 will consist of multiple Service Providers delivering long-term care within their zone(s) It is anticipated that Tier 2 Service Providers would deliver on average between three hundred (300) hours and six hundred (600) hoursExtra Care There are 4 Extra Care Schemes

### Lot Information

Domiciliary Care - Tier 1

Tier one is comprised of five zones A - E with the expectation on Service Providers to deliver on average at least one thousand (1000) hours a week or above of long-term work. The expectation of hours is to ensure sufficient staffing and resources to respond to demand. Service Providers will need to demonstrate in their bids sufficient evidence that they are currently able/will be able to meet/exceed this expectation.Tier 1 Service Providers will provide long term care to Individuals within their zone(s).Tier 1 Service Providers will be expected to support same day transfer when requested, to enable flow from the Council's urgent care and supported discharge teams. Tier 1 Service Providers are expected to have in situ or can demonstrate they will have by contract start Electronic Call Monitoring (ECM) systems, Digital Social Care Records (DSCR) systems.In the event that additional hospital discharge support is required the Council may request Tier 1 Service Providers to support and provide additional capacity. In this situation hospital discharge response will be required within 1 hour with same day discharge. In the event of this being required the Council will meet with the Service Providers to design the pathway. It is expected that Tier 1 Service Providers will work collaboratively with Tier 2 Service Providers in partnership to meet the demand of the geographic areas they are collectively responsible for, whilst ensuring quality care delivery and efficient use of resources.

Renewal: 4 year contract with options to extend for +1+1 year

Domiciliary Care - Tier 2

Tier 2 is comprised of ten zones 1-10. Tier 2 will consist of multiple Service Providers delivering long-term care within their zone(s) It is anticipated that Tier 2 Service Providers would deliver on average between three hundred (300) hours and six hundred (600) hours. We recognise new Service Providers entering the market may start at a lower average. Tier 2 Service Providers are expected to ensure that they provide appropriate capacity to meet the demand in the zone(s) they are responsible for.It is expected that Service Providers will work in partnership with other Tier 2 and Tier 1 Service Providers to ensure the demand within their zones is efficiently met.

Renewal: 4 year contract with options to extend by +1+1 years

Extra Care - 4 Schemes

There are two providers of Extra Care in Dudley providing four schemes between them with a total of 395 properties of which 315 are for social rent, and 74 are shared equity properties. Dudley MBC has nomination rights for each of the Extra Care schemes. There are 4 lots for Extra Care one per scheme. Bidders may submit bids for no more than 2 Extra Care schemes. The landlord for schemes 1, 2, 3 below is Midland Heart, these schemes have a mix of rented and shared ownership and outright owned apartments.The successful bidder will be required to agree to a Service Level Agreement with the landlord to deliver the housing support. An example copy of the SLA and information/costings is provided in Appendix G of the Core Specification. The schemes Extra Care Lot 1 Lime Gardens The scheme is located in the Cradley/Halesowen area and has 120 flats, 50 are two bedroom and 70 one-bedroom apartments. At the time of writing there are 35 flats occupied by people with assessed social care needs. Extra Care Lot 2 Broad Meadow Broad Meadow is located in the Russell's Hall area of Dudley and has 132 flats. At the time of writing there are 38 flats occupied by people with assessed social care needs. Extra Care Lot 3 Willow Fields Willowfields is located in Coseley and has 72 apartments, of which 21 are owned and 52 are rented. At the time of writing there are 27 flats occupied by people with assessed social care needs. Further information regarding the housing can be found at the link below:https://www.midlandheart.org.uk/find-a-home/retirement-living/the-black-country/willowfields/Extra Care Lot 4 Beacon Court Beacon Court is located in Sedgley. It's an Extra Care scheme for people over 55 primarily for Individuals with a Visual Impairment. There are 71 flats with a mixture of rented and shared ownership. At the time of writing there are 15 people with assessed social care needs. Beacon Court also has additional facilities located adjacent to it provided by Beacon Vision.org. The successful bidder is required to enter into an agreement with the housing provider for this lot. An example copy of the SLA in Appendix H in the Core Specification and information/costings is provided in Appendix HFor more information about the housing please see link below: https://www.bromford.co.uk/find-a-home/rent-a-home/beacon-court-wolverhampton/

Renewal: 4 year contract with the option to extend for +1+1 year

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029997-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2023 |
| Submission deadline | 17 Nov 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Additional notices will be published as and when the Flexible Framework is re-opened. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £107,453,000 |
| Lots value | £107,453,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | DUDLEY |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLG36 Dudley |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 11 Oct 2023 at 13:57 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029997-2023

## Notice URLs

- https://in-tendhost.co.uk/blackcountryportal/aspx/Help
- https://www.bromford.co.uk/find-a-home/rent-a-home/beacon-court-wolverhampton/
- https://www.midlandheart.org.uk/find-a-home/retirement-living/the-black-country/willowfields/Extra

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040b1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040b1f.json.
