---
title: "CP2243-23 Business Support Framework 2023"
ocid: "ocds-h6vhtk-040bd9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040bd9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040bd9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040bd9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEVON COUNTY COUNCIL"
published: "2024-05-31"
---

# CP2243-23 Business Support Framework 2023

Buyer: DEVON COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-040bd9

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## Summary

The Devon County Council has completed the award process for the CP2243-23 Business Support Framework 2023, a public procurement opportunity for delivering business support services in the Devon area and beyond. The framework, managed by Devon County Council, offers opportunities across six Lots, including business growth, academic investigation, specialist business support, productivity and skills, farming and agriculture support, as well as marketing and communication. The framework is commissioned by DCC and is available to various regional bodies for economic development.

This tender presents opportunities for businesses to engage in delivering a wide range of business support services across different sectors. Businesses well-suited for this tender are those with expertise in holistic business support, academic research, specialist services, productivity enhancement, farming and agricultural support, and marketing and communication. The tender, structured in six Lots, offers potential for growth and collaboration in delivering essential services to support businesses at various stages of development.

## Notice

Devon County Council (DCC) is reletting its Business Support Framework to deliver business support in the Devon area and other economic geographies, potentially including: the Heart of the South West (HotSW); the Great South West; and a new Combined Authority under devolution. The framework is commissioned and managed by DCC, acting as the lead and responsible body, but will also be available (following approval from DCC) to Somerset Council, Members of the Devon and Cornwall Procurement Partnership (D&CPP), the Heart of the South West Local Enterprise Partnership (HotSW LEP), and the new Combined Authority under devolution. For funding that requires a quick turnaround, the Business Support Framework will facilitate the quick mobilisation of business support programmes with suppliers who have already been pre-approved. The Business Support Framework is split into six Lots. Suppliers may bid for more than one Lot. Lot 1: Business support and growth - delivering holistic business support for all types of businesses and social enterprises at all stages of the business life cycle, including a comprehensive range of diagnostic support, subject-specific support, and essential growth and planning support. Lot 2: Academic investigation and evaluation support - undertaking bespoke analysis and research of sectors, business support need and programmes. Outputs from suppliers will include a mixture of written reports, research data, and appropriate visuals, as well as potential presentations to officers, members, associated boards, and other parties involved in any of the project work. Lot 3: Specialist business support - providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development. Themes include diversity in business, green business support, business and family succession planning, routes to market and procurement, and technological and digital business support. Lot 4: Productivity and skills - providing support for developing a more productive and skilled workforce, including supporting employers and organisations to plan and invest well, develop leadership and management, support recruitment and retention, and identify training needs in addition to accessing appropriate qualifications and/or training. Lot 5: Farming and agricultural business support - providing support to farming and agricultural businesses at all stages of the business life cycle. Suppliers should be equipped to understand the opportunities for funding and farming practice and have a comprehensive knowledge of the sector in its broadest sense (which includes forestry, horticulture, aquaculture, regenerative land management, agri-tech and innovation). Lot 6: Marketing and communication support - providing specialist marketing and promotion support for business support programmes. Outputs from suppliers may include the creation and delivery of a multi-media marketing and communications campaign, supplying a comprehensive suite of multi-media assets, a communication and branding plan to drive traffic to sign-up pages, brand development, in addition to analysis and campaign reporting on targeting specific audience(s), trend analysis, market research, and campaign evaluation.

### Lot Information

Business support and growth

Delivering holistic business support for all types of businesses and social enterprises at all stages of the business life cycle, including a comprehensive range of diagnostic support, subject-specific support, and essential growth and planning support. Delivery of support can be provided through workshops and 1:1s. Additional information: The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.

Options: The framework arrangement will be awarded for an initial period of 24 months, finishing on the 6th February 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 6th February 2028.

Academic investigation and evaluation support

Undertaking bespoke analysis and research of sectors, business support need and programmes. Outputs from suppliers will include a mixture of written reports, research data, and appropriate visuals, as well as potential presentations to officers, members, associated boards, and other parties involved in any of the project work. Additional information: The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.

Options: The framework arrangement will be awarded for an initial period of 24 months, finishing on the 6th February 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 6th February 2028.

Specialist business support

Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development. Themes include diversity in business, green business support, business and family succession planning, routes to market and procurement, and technological and digital business support. Delivery of support can be provided through workshops and 1:1s.

Options: The framework arrangement will be awarded for an initial period of 24 months, finishing on the 6th February 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 6th February 2028.

Productivity and skills

Providing support for developing a more productive and skilled workforce, including supporting employers and organisations to plan and invest well, develop leadership and management, support recruitment and retention, and identify training needs in addition to accessing appropriate qualifications and/or training. Additional information: The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.

Options: The framework arrangement will be awarded for an initial period of 24 months, finishing on the 6th February 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 6th February 2028.

Farming and agricultural business support

Providing support to farming and agricultural businesses at all stages of the business life cycle. Suppliers should be equipped to understand the opportunities for funding and farming practice and have a comprehensive knowledge of the sector in its broadest sense (which includes forestry, horticulture, aquaculture, regenerative land management, agri-tech and innovation). Additional information: The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.

Options: The framework arrangement will be awarded for an initial period of 24 months, finishing on the 6th February 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 6th February 2028.

Marketing and communication support

Providing specialist marketing and promotion support for business support programmes. Outputs from suppliers may include the creation and delivery of a multi-media marketing and communications campaign, supplying a comprehensive suite of multi-media assets, a communication and branding plan to drive traffic to sign-up pages, brand development, in addition to analysis and campaign reporting on targeting specific audience(s), trend analysis, market research, and campaign evaluation. Additional information: The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.

Options: The framework arrangement will be awarded for an initial period of 24 months, finishing on the 6th February 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 6th February 2028.

Specialist business support - diversity in business

Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development. Additional information: The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.

Specialist business support - green business support

Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development. Additional information: The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.

Specialist business support - business and family succession planning

Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development. Additional information: The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.

Specialist business support - routes to market and procurement

Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development. Additional information: The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.

Lot 3.5: Specialist business support - technological and digital business support

Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development. Additional information: The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016975-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 May 2024 |
| Submission deadline | 23 Nov 2023 |
| Future notice date | Not specified |
| Award date | 28 May 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,000,000 |
| Lots value | £6,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 15 |
| Supplier names | ANALOGY PR; BLUEBERRY MARKETING; EMPIRIC PARTNERS; GWE BUSINESS WEST; JUSTELLE MARKETING AND MEDIA; LIBRARIES UNLIMITED ENTERPRISES; LIKE US (NE; ONE VOICE MEDIA AND PR; P&Z CONSULTING; PROGRAM; SOUTHERN HORIZONS (UK; TOWN SQUARE SPACES; WAVEHILL; WEST DEVON BUSINESS INFORMATION POINT; YTKO |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 80000000 - Education and training services

## Release History

- 31 May 2024 at 09:57 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016975-2024
- 13 Oct 2023 at 12:03 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030276-2023

## Notice URLs

- http://www.devon.gov.uk
- http://www.supplyingthesouthwest.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040bd9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040bd9.json.
