---
title: "Microsoft Reseller Provider (\"MRP\")"
ocid: "ocds-h6vhtk-040bf7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040bf7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040bf7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040bf7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DIGITAL HEALTH AND CARE WALES (\"DHCW\")"
published: "2024-02-05"
---

# Microsoft Reseller Provider ("MRP")

Buyer: DIGITAL HEALTH AND CARE WALES ("DHCW")  
Current stage: Award  
OCID: ocds-h6vhtk-040bf7

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-040bf7.json)

## Summary

The public procurement process involves Digital Health and Care Wales (DHCW) seeking to procure a Microsoft Reseller Provider for software support services. The tender, titled "Microsoft Reseller Provider (MRP)", is in an active status and has a value of 450 million GBP. The procurement category is services, with the main focus on Digital Health and Care. The tender process, conducted via electronic means using the Bravo e-tendering system, requires bidders to comply with specific Microsoft Solution Partner Designations. The Contracting Authority reserves the right to award the contract either in whole, part or annul the tendering process.

This tender opportunity provides a significant business growth potential for software support service providers. Companies with expertise in software supply services, software configuration services, and IT services consulting are well-suited to compete. The procurement stage is open, and the tender period ends on 15th November 2023, with a bid opening on the same day. Businesses interested in optimising Microsoft licensing arrangements and providing cost-effective solutions to Participating Authorities in the healthcare sector should consider participating in this lucrative contracting opportunity.

## Notice

Digital Health and Care Wales ("DHCW", the "Framework Operator") are seeking to procure a single supplier All-Wales Framework Agreement for a Microsoft Reseller Provider ("MRP").

### Lot Information

Lot 1

Digital Health and Care Wales ("DHCW", the "Framework Operator") are seeking to procure a single supplier All-Wales Framework Agreement for a Microsoft Reseller Provider ("MRP"). The MRP will be required to provide licensing solutions in accordance with the 'Public Sector Digital Transformation Agreement ("DTA")' that has been agreed with the Crown Commercial Service ("CCS") or any subsequently agreed Microsoft public sector arrangement, should it be favourable to the Participating Authorities. The MRP is required to provide Microsoft licensing expertise to enable cost-effective solutions for applicable devices. The Framework Operator has identified the following services the appointed MRP is required to provide: a) Support in the management of Microsoft licensing arrangements to ensure that the Participating Authorities are correctly and optimally licensed. b) Provide a licence monitoring platform with the ability to allocate licences provided to sub organisations within the NHS Wales tenancy and view them in aggregate. c) Provide advice in changing the Microsoft licensing mix to meet new needs within the Participating Authorities. d) Ensure ongoing optimisation of the licensing arrangements to drive down costs and deliver best value for money. e) Work in partnership with the Framework Operator to deliver seamless management of the NHS Wales Microsoft estate, training and licensing position. f) Work with the Framework Operator in establishing software asset management policies and procedures which may include reviews of current policies and procedures and the current Microsoft estate. g) Assisting the Framework Operator with the most cost-effective deployment of Microsoft technology and anticipates that further supporting services associated with the platforms may be procured from the successful MRP. Please Note: The provision of software asset management services is specifically excluded from the scope of this procurement.

Renewal: Extend by up to a further 2 years in increments of no less than 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003756-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Feb 2024 |
| Submission deadline | 15 Nov 2023 |
| Future notice date | Not specified |
| Award date | 5 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Anticipated 1st October 2029 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000,000 |
| Lots value | £450,000,000 |
| Awards value | Not specified |
| Contracts value | £450,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES ("DHCW") |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUSTMARQUE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72212982 - Configuration management software development services
- 72227000 - Software integration consultancy services
- 72260000 - Software-related services
- 72261000 - Software support services
- 72265000 - Software configuration services
- 72268000 - Software supply services

## Release History

- 5 Feb 2024 at 16:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003756-2024
- 13 Oct 2023 at 14:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030318-2023

## Notice URLs

- https://dhcw.nhs.wales/
- https://etenderwales.bravosolution.co.uk/
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040bf7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040bf7.json.