---
title: "CO0391 - Modernising Passenger Transport"
ocid: "ocds-h6vhtk-040bfe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040bfe"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040bfe.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040bfe.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ESSEX COUNTY COUNCIL"
published: "2025-07-01"
---

# CO0391 - Modernising Passenger Transport

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-040bfe

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## Summary

Essex County Council has recently completed its procurement process for the "CO0391 - Modernising Passenger Transport" project, which aims to upgrade travel planning and establish a Digital Demand Responsive Transport (DDRT) platform. This project replaces the existing TravelEssex App, providing enhanced customer service, network planning, and travel information. The procurement, categorized under IT services such as consulting and software development, was implemented through a restricted procedure, ensuring selective engagement of suppliers. The contract, valued at £703,500, was awarded to ECR on 24 June 2025, signalling the transition from planning stages beginning in October 2023 to the successful conclusion in July 2025.

This contract presents significant opportunities for businesses specializing in digital travel solutions, consulting, and software development. Companies with expertise in public transport planning, DDRT, and Mobility as a Service (MaaS) may find particularly strong alignment with the project's goals. The service scope includes integrating travel planning features with DDRT capabilities, thus benefiting small and medium-sized enterprises (SMEs) ready to innovate in transport solutions through collaborative engagements and technological integrations. Businesses providing such services could leverage this contract as a platform for growth, tapping into the increasing demand for modern and responsive transport infrastructure solutions in Essex and beyond.

## Notice

Enhanced travel planning and Digital Demand Responsive Transport (DDRT) platform to replace the current TravelEssex App and enable the wider modernisation of passenger transport through improved customer service, network planning and information.

### Lot Information

Lot 1

The Supplier will provide a Travel Planner which is available in two ways: (1) a web based Travel Planner, which will be seamlessly embedded on the TravelEssex website (www.TravelEssex.co.uk) and other websites. (2) a TravelEssex App, integrating the journey planning data in item 1 with DDRT in order to enable booking and payment for existing, and future, flexible transport services such as ECC's DigiGo service.

Renewal: This is a rolling contract term with contract review points as detailed within the tender documentation. Please note that the minimum contract term is 4 years and will continue on a rolling basis until termination as set out in the tender documentation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036449-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2025 |
| Submission deadline | 13 Jan 2025 |
| Future notice date | 1 Jan 2024 |
| Award date | 23 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £703,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | TLH3 Essex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ECR |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 73000000 - Research and development services and related consultancy services

## Release History

- 1 Jul 2025 at 13:21 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036449-2025
- 5 Dec 2024 at 20:58 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/039341-2024
- 13 Oct 2023 at 14:22 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/030328-2023

## Notice URLs

- https://procontract.due-north.com/Home/About
- https://www.essex.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040bfe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040bfe.json.