---
title: "Support to Live at Home Service"
ocid: "ocds-h6vhtk-040c2b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040c2b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040c2b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040c2b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MEDWAY COUNCIL"
published: "2024-02-27"
---

# Support to Live at Home Service

Buyer: MEDWAY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-040c2b

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## Summary

Medway Council has completed the procurement process with an award for the "Support to Live at Home Service" contracts. The tender, classified under health and social work services, involved multiple lots for homecare and extra care services. The objective of the services is to enable service users to maintain independence and well-being in their own homes. The award was given to several suppliers, including Agincare UK Ltd and Care Outlook Ltd, under specific quality and price criteria.

This public procurement opportunity by Medway Council for the "Support to Live at Home Service" offers a chance for Care Quality Commission providers to deliver homecare and extra care services. Businesses specialising in health and social work services, particularly those with experience in supporting independent living for older adults, would be well-suited to compete for these contracts. The procurement method was an open procedure with a focus on quality criteria, presenting an opportunity for growth and collaboration in the care services sector.

## Notice

Medway Council invites tenders from suitably experienced Care Quality Commission (CQC) providers, for the provision of Support to Live at Home - Home Care and Extra Care Services. This is a multiple lot framework as detailed: Lot 1 - Homecare The homecare service will provide care and support to people in their own home and to those living in the five Medway Extra Care schemes. Medway currently provides homecare to approximately 1000 people delivering 9744 hours of care per week. (Reference period w/c 18th April 2022) These services will be commissioned by Medway Council in order the meet the assessed needs and desired outcomes if Service Users. The ultimate aims of the services are to: -Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service users' independence. -Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service user's families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes -Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users. -Ensure that service users are enabled to maintain their independence with appropriate care in their own home. The Homecare Services under this Framework Agreement will be available to adults over the age of eighteen [18] who meet the Council's eligibility criteria for services. There are 3 sub-lots for Lot 1. Lot 2 - Extra Care An Extra Care Scheme is a mixed-use scheme enabling older people with a range of care and support needs to live independently in their own homes. Service users will be fifty-five and over including those sensory needs, mental disorder including dementia, short- or long-term illnesses and those who require end of life care. It develops the concept of housing where older people can have their needs met through the security and privacy of a tenancy but within a socialising environment. The ultimate aims of the services are to: - Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service user's independence and does not foster dependency. -Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service users' families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes. -Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users. -Ensure that service users are enabled to maintain their independence 00with appropriate care in their own home. The Extra Care Services under this Framework Agreement will be available to adults over the age of fifty-five [55] who meet the Council's eligibility criteria for services. There are 5 sub-lots for Lot 2.

### Lot Information

Homecare

The homecare service will provide care and support to people in their own home and to those living in the five Medway Extra Care schemes. Medway currently provides homecare to approximately 1000 people delivering 9744 hours of care per week. (Reference period w/c 18th April 2022) These services will be commissioned by Medway Council in order the meet the assessed needs and desired outcomes if Service Users. The ultimate aims of the services are to: -Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service users' independence. -Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service user's families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes -Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users. -Ensure that service users are enabled to maintain their independence with appropriate care in their own home. The Homecare Services under this Framework Agreement will be available to adults over the age of eighteen [18] who meet the Council's eligibility criteria for services. The sub-lots for Lot 1 are: Lot 1A - Locality 1 (ME7 & ME8) Lot 1B - Locality 2 (ME4 & ME5) Lot 1C - Locality 3 (ME1 & ME2 & ME3)

Extra Care

Lot 2 - Extra Care An Extra Care Scheme is a mixed-use scheme enabling older people with a range of care and support needs to live independently in their own homes. Service users will be fifty-five and over including those sensory needs, mental disorder including dementia, short- or long-term illnesses and those who require end of life care. It develops the concept of housing where older people can have their needs met through the security and privacy of a tenancy but within a socialising environment. The ultimate aims of the services are to: - Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service user's independence and does not foster dependency. -Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service users' families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes. -Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users. -Ensure that service users are enabled to maintain their independence 00with appropriate care in their own home. The Extra Care Services under this Framework Agreement will be available to adults over the age of fifty-five [55] who meet the Council's eligibility criteria for services. The sub-lots for Lot 2 are: Lot 2A -Atlas Place - St. Mary's Island, Medway, ME4 3AN is a 37-unit scheme with an additional 25 shared ownership apartments on St Mary's Island. Lot 2B - Bellerophon House Doust Way, Rochester, Kent, ME1 1FG is a 41-unit scheme at Rochester Riverside Lot 2C - Montgomery Court - Choir Cl, Wainscott, Rochester ME3 8FP is a 62-unit scheme in Wainscott. Lot 2D - Prospect Place - 1 Blake Avenue, Gillingham, Kent, ME7 1FX is a 60-unit scheme at Gillingham Pier Lot 2E - Rogallo Place - Pilot View, Medway, ME4 6FE is a 38-unit scheme with an additional 25 shared ownership apartments in Horsted, Rochester

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006245-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2024 |
| Submission deadline | 15 Nov 2023 |
| Future notice date | Not specified |
| Award date | 1 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000,000 |
| Lots value | £50,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDWAY COUNCIL |
| Locality | CHATHAM |
| Post town | Rochester |
| Postcode | ME4 4TR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ41 Medway |
| Local authority | Medway |
| Electoral ward | Chatham Central & Brompton |
| Westminster constituency | Rochester and Strood |
| Delivery location | TLJ41 Medway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 13 |
| Supplier names | AGINCARE; ANGELS CARE SOLUTIONS; BOLDGLEN; CARE OUTLOOK; EVERYCARE (MEDWAY & SWALE; GRAVITY CARE SERVICES; INDEPENDENT CARE & SUPPORT; JC MICHAEL GROUPS; LONDON CARE; NV CARE; RAPID CARE; SCOTT CARE; TIGER LILY CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 27 Feb 2024 at 11:57 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006245-2024
- 16 Oct 2023 at 09:17 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030399-2023

## Notice URLs

- http://www.medway.gov.uk/
- https://www.kentbusinessportal.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040c2b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040c2b.json.