---
title: "Domiciliary Care Rapid Response Service - Discharge to Recover then Assess (D2RA)"
ocid: "ocds-h6vhtk-040c5e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040c5e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040c5e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040c5e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CARDIFF COUNCIL"
published: "2024-03-18"
---

# Domiciliary Care Rapid Response Service - Discharge to Recover then Assess (D2RA)

Buyer: CARDIFF COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-040c5e

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## Summary

Cardiff Council has recently completed the tender process for the Domiciliary Care Rapid Response Service, known as D2RA. The council sought to commission up to 4 Domiciliary Care Providers to deliver this service across the city in response to increased patient discharges. The procurement aimed to support individuals discharged from hospitals who require assessment in their own homes. The contract period initially covers 4.5 months with a potential 12-month extension. The service operates City-Wide with a focus on rapid response care within 72 hours of discharge. The procurement, falling under the Light Touch Regime, emphasises quality (60%) and price (40%) criteria for selection.

The Cardiff Council's Domiciliary Care Rapid Response Service tender offers an opportunity for businesses in the health and social work services sector. SMEs with experience in domiciliary care and a willingness to deliver quality services under a framework arrangement would be suited to compete. The procurement method being an Open Procedure provides a transparent opportunity for interested bidders to engage. Businesses must ensure compliance with Cardiff Council policies and relevant legislation to participate and contribute to meeting the region's health and social care needs effectively.

## Notice

Cardiff Council commissioned 3 providers to deliver the original D2RA Winter pressures contract and due to the increased numbers in patients being discharged ready and some changes with the awarded Domiciliary Care Providers. This was part of the original pilot as a second Framework arrangement to ensure sufficient capacity is available to support the safe discharge of individuals back home. All partners deemed the model an extreme success and wish to secure the service for 23/24. The timeline for the initial period is governed due to Regional Integration Funding (RIF) being agreed, although we do anticipate Partners confirming future RIF funding 2024/2025. The Directorate is now seeking to commission up to a further 4 Domiciliary Care Providers to deliver more Rapid Response Discharge to Reablement Assessment (D2RA) Domiciliary Care Services across the City. Cardiff Council is seeking to commission up to 4 Domiciliary Care Providers to deliver a Rapid Response Domiciliary Care Service across the City following a pilot service, with a new Framework arrangement. These packages of care will support individuals who are medically fit and discharge ready to leave hospital but require a period of assessment to take place in their own home to determine their long- term level of need. It is intended that the hours of care purchased within the package of care, will be used to support individuals who have been assessed as requiring support to return home following a period in hospital. These are people whose needs would be assessed as requiring a Domiciliary Care package of care There is the expectation that the initial level of care for some people may be over prescribed, with possibly double handed care being provided initially, in order to safeguard the individual whilst they are assessed in their own home. The Rapid Response Domiciliary Care services will be provided to meet the outcomes of the individual in their own home environment. Within the first 10 working days a review of their care needs will be undertaken by an Occupational Therapist/ Social Worker/Assistant, from within our community teams, they will right-size the package. If the package requires double handed care, the review will take place within the first 3 working days. The proposed model is a City-Wide scheme that will be delivered for a period initially of 4.5 months (with a further 12 months, subject to funding being agreed) that will address the demands by: Implementing a framework model of service by commissioning a framework of up to four domiciliary care providers to deliver a Rapid Response Team. The Rapid Response Care Team supporting the Discharge within 72-hours of a referral from the integrated Discharge Hub (IDH) Taking the hospitalised person when they are discharging ready home. Ensuring clear communication between the Care Coordinators & Integrated Discharge Hub (IDH), the person would settle for a couple of days and the Multi-Disciplinary Team (MDT), along with the provider and the citizen would right size the care & support package within 10 days of discharge. The Rapid Response Team would take on next discharge ready person. The service being provided by Domiciliary Care Provider(s) will be for 7-days a week. The person, after 10-days support, would go through brokerage to identify a provider to meet the assessed longer-term care & support package if required. Providers who wish to bid to join the framework will already be approved on to the Domiciliary Care Dynamic Purchasing System (DPS) and not in Escalating Concerns. It is expected the demand, at any one time, would be 10 people, needing potentially 4 x double handed calls per day.

### Lot Information

Lot 1

Cardiff Council is seeking to commission up to 4 Domiciliary Care Providers to deliver a Rapid Response Domiciliary Care Service across the City following a pilot service, with a new Framework arrangement. These packages of care will support individuals who are medically fit and discharge ready to leave hospital but require a period of assessment to take place in their own home to determine their long- term level of need. It is intended that the hours of care purchased within the package of care, will be used to support individuals who have been assessed as requiring support to return home following a period in hospital. These are people whose needs would be assessed as requiring a Domiciliary Care package of care There is the expectation that the initial level of care for some people may be over prescribed, with possibly double handed care being provided initially, in order to safeguard the individual whilst they are assessed in their own home. The Rapid Response Domiciliary Care services will be provided to meet the outcomes of the individual in their own home environment. Within the first 10 working days a review of their care needs will be undertaken by an Occupational Therapist/ Social Worker/Assistant, from within our community teams, they will right-size the package. If the package requires double handed care, the review will take place within the first 3 working days. The proposed model is a City-Wide scheme that will be delivered for a period initially of 4.5 months (with a further 12 months, subject to funding being agreed) that will address the demands by: Implementing a framework model of service by commissioning a framework of up to four domiciliary care providers to deliver a Rapid Response Team. The Rapid Response Care Team supporting the Discharge within 72-hours of a referral from the integrated Discharge Hub (IDH) Taking the hospitalised person when they are discharging ready home. Ensuring clear communication between the Care Coordinators & Integrated Discharge Hub (IDH), the person would settle for a couple of days and the Multi-Disciplinary Team (MDT), along with the provider and the citizen would right size the care & support package within 10 days of discharge. The Rapid Response Team would take on next discharge ready person. The service being provided by Domiciliary Care Provider(s) will be for 7-days a week. The person, after 10-days support, would go through brokerage to identify a provider to meet the assessed longer-term care & support package if required. Providers who wish to bid to join the framework will already be approved on to the Domiciliary Care Dynamic Purchasing System (DPS) and not in Escalating Concerns. It is expected the demand, at any one time, would be 10 people, needing potentially 4 x double handed calls per day. The provision of the services falls within one of the categories of services in the health and social care categories listed in Schedule 3 of the Public Contracts Regulations ("the Regulations") and accordingly the so called "Light Touch Regime" applies to the procurement of the services concerned. The Council will comply with the mandatory requirements as set out in the Light Touch Regime. All commissioned services are obliged to ensure that they meet the requirements of the relevant Cardiff Council policies (most notably Safeguarding, Health & Safety Policy, Environmental Policy, Complaint Policy, and Equal Opportunities Policy). Use of and compliance with these policies will be monitored through the Contract Management Agreement/ monitoring processes. All commissioned services are obliged to ensure that they meet the requirements of relevant legislation.

Renewal: 4.5 months with the option to extend for a further 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008625-2024 |
| Notice type | Tender Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2024 |
| Submission deadline | 16 Nov 2023 |
| Future notice date | Not specified |
| Award date | 28 Dec 2023 |
| Contract period | 6 Dec 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,141,150 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £826,118 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARDIFF COUNCIL |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 4UW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Butetown |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | HIPPO HEALTH CARE; I CARE DOM CARE; INN CARE; PINESHIELD MANAGEMENT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 18 Mar 2024 at 12:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008625-2024
- 16 Oct 2023 at 14:10 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030479-2023

## Notice URLs

- https://supplierlive.proactisp2p.com/Account/Login
- https://www.cardiff.gov.uk/ENG/Pages/default.aspx
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0422

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040c5e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040c5e.json.