--- title: "NHS Gloucestershire ICB Integrated Urgent Care Service" ocid: "ocds-h6vhtk-040cd6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040cd6" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040cd6.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040cd6.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD (ICB)" published: "2023-10-17" --- # NHS Gloucestershire ICB Integrated Urgent Care Service Buyer: NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD (ICB) Current stage: Tender OCID: ocds-h6vhtk-040cd6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040cd6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-040cd6.json) ## Summary The NHS Gloucestershire Integrated Care Board (ICB) is inviting tenders for the procurement of an Integrated Urgent Care service in Gloucestershire. The tender, titled "NHS Gloucestershire ICB Integrated Urgent Care Service," falls under the health services category and has an estimated total value of £78,433,822. The procurement process, classified as an open procedure, is currently active with a tender period ending on 20th November 2023. The Contracting Authority, represented by the NHS Gloucestershire ICB, plans to commence services on 1st October 2024, with a possible extension of up to 24 months. This tender presents opportunities for businesses in the healthcare sector looking to provide innovative and patient-focused urgent care services. Suitable businesses should have expertise in services such as NHS 111 (Telephone and Online), Clinical Assessment, and Out of Hours care. As the Contracting Authority seeks to meet patients' needs and expectations, businesses capable of delivering integrated care solutions and collaborating effectively with other service providers will be well-suited to compete for this tender. ## Notice NHS Gloucestershire ICB seeks to commission an Integrated Urgent Care service for patients in Gloucestershire, to include 111 (Telephone and Online), a Clinical Assessment Service (CAS) and Out of Hours (OOH). The procurement is driven by the need to re-procure an Integrated Urgent Care service, which brings together NHS 111 and GP Out of Hours provision for people with urgent care needs. The procurement seeks to appoint a service which is innovative, meets patients' expectations and fits the needs of the Gloucestershire population now and throughout the contract period. The total budget per annum is set out in the Financial Model Template with a total contract value for the initial term of 60 months of PS55,331,406.00. including VAT. The Contract will be for an initial term of 60 months, ending on 30/09/2029 with a possible extension of any period up to a further 24 months, as defined and at the discretion of the Commissioner. Services are planned to commence from 01/10/2024. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. ### Lot Information Lot 1 NHS Gloucestershire ICB seeks to commission an Integrated Urgent Care service for patients, residents, and visitors to Gloucester. The procurement is driven by the need to re-procure an Integrated Urgent Care service, which brings together NHS 111 and GP Out of Hours provision for people with urgent care needs. The procurement seeks to appoint a service which is innovative, meets patients' expectations and fits the needs of the Gloucestershire population now and throughout the contract period. Contracts will be for an initial term of 60 months, ending on 30/09/2029, with a possible extension of any period up to a further 24 months, as defined and at the discretion of the Commissioner. Services are planned to commence from 01/10/2024. The total budget available is PS55,331,406.00 including VAT. The provider will be responsible for the delivery of the following services within the budget: * 111 (Telephone and Online) * Clinical Assessment Service * Out of Hours (OOH) NHS Gloucestershire ICB are looking for services to be delivered in an innovative way that meets the needs of the Gloucestershire population now and throughout the contract period, so the ICB expects the service to constantly engage with the public and professionals, and in agreement with commissioners, to evolve the service to ensure it is fit for purpose and meeting patients' expectations. The service needs to work in an integrated manner with other service providers in the area to offer a seamless experience across the urgent care system, particularly from a patient's viewpoint. This processed is being managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner(s). Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/030670-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Oct 2023 | | Submission deadline | 20 Nov 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £78,433,822 | | Lots value | £78,433,822 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD (ICB) | | Locality | GLOUCESTER | | Post town | Gloucester | | Postcode | GL1 2TR | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK73 Gloucestershire CC | | Local authority | Gloucester | | Electoral ward | Westgate | | Westminster constituency | Gloucester | | Delivery location | TLK13 Gloucestershire CC | ## CPV Codes ### Divisions - 64 - Postal and telecommunications services - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services ### Codes - 64200000 - Telecommunications services - 79512000 - Call centre - 85000000 - Health and social work services - 85100000 - Health services ## Release History - 17 Oct 2023 at 16:48 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030670-2023 ## Notice URLs - https://health-family.force.com/s/Welcome - https://www.nhsglos.nhs.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040cd6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040cd6.json.