---
title: "Digital Care Records & E Scheduling System"
ocid: "ocds-h6vhtk-040ce0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040ce0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040ce0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040ce0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE NORTH YORKSHIRE COUNCIL"
published: "2024-07-25"
---

# Digital Care Records & E Scheduling System

Buyer: THE NORTH YORKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-040ce0

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-040ce0.json)

## Summary

North Yorkshire Council is procuring a digital care records and e-scheduling system for their health and social care day services, which encompass Extra Care facilities, domiciliary care, Home Support Services (Supported Living), Day Centres, Short Breaks/Respite, and Elderly Person’s Homes. The procurement process, currently in the award stage, was initiated under an open procedure with a tender title "Digital Care Records & E Scheduling System" classified under IT services (CPV code 72000000). The contract, valued at GBP 648,500, was awarded to OneTouchHealth and commenced in June 2024, running for three years with an option to extend for another two years, making the final potential end date March 2029. Key procurement milestones included the submission deadline of 20th November 2023 and the subsequent extension to 29th November 2023 due to terms amendments.

This tender provides significant opportunities for businesses specialising in IT services, specifically those offering consulting, software development, and support in the healthcare sector. It is especially suited for SMEs as indicated by the involvement of smaller enterprises during the bidding process. The awarded contract offers a substantial time frame and financial scope, enabling the winning bidder to develop and deliver innovative technological solutions that align with the Council's health and social care objectives. The comprehensive nature of the contract, including its extension possibilities, offers a stable and potentially lucrative partnership for businesses aiming to grow and establish long-term relationships within the public sector.

## Notice

A digital care records/e scheduling system for use in our health and social care day services. These include Extra Care facilities; domiciliary care, Home Support Services (Supported Living), Day Centres, Short Breaks/Respite and Elderly Person's Homes (EPHs).

### Lot Information

Lot 1

A digital care record/e scheduling system for use in our health and social care day services. The Contract shall commence in August 2024 and will be for a period of 3 years with one option to extend for a further period of 24 months (3+2).

Renewal: A three year initial term, with one option to renew commencing on 1st April 2027 and ending on 31st March 2029.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023138-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2024 |
| Submission deadline | 20 Nov 2023 |
| Future notice date | Not specified |
| Award date | 12 Jun 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,480,000 |
| Lots value | £1,480,000 |
| Awards value | Not specified |
| Contracts value | £648,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NORTH YORKSHIRE COUNCIL |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ONETOUCHHEALTH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Jul 2024 at 08:19 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023138-2024
- 16 Nov 2023 at 19:20 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034018-2023
- 18 Oct 2023 at 08:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030691-2023

## Notice URLs

- https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=73103&B=UK
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104117
- https://www.northyorks.gov.uk
- https://yortender.eu-supply.com/login.asp?B=YORTENDER

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040ce0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040ce0.json.