---
title: "Digital Pathways Framework"
ocid: "ocds-h6vhtk-040d0f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040d0f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040d0f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040d0f.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS ENGLAND"
published: "2023-10-18"
---

# Digital Pathways Framework

Buyer: NHS ENGLAND  
Current stage: Tender  
OCID: ocds-h6vhtk-040d0f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-040d0f.json)

## Summary

The NHS England is procuring a Digital Pathways Framework for primary care IT solutions, encompassing a range of capabilities such as Care Navigation, Online Consultations, and Video Consultations. This procurement opportunity is aimed at enhancing healthcare services and is open for interested parties to participate. The framework agreement has a total value of £297,600,060 and involves the Ministry of Justice, Ministry of Defence, Home Office divisions, and various health bodies in the UK.

This tender by NHS England presents a significant business opportunity for companies offering software solutions and services in the healthcare sector. Businesses specializing in medical software packages, communication systems, and information technology for healthcare settings would be well-suited to compete. The framework agreement spans multiple regions in the UK and offers a long-term contracting opportunity with potential for renewal, providing stable growth prospects in the healthcare technology market.

## Notice

NHS England is establishing a framework agreement for the provision of Digital Pathways solutions and associated capabilities for primary care IT, and which utilises a refreshed set of solution capability requirements.

The scope of the Digital Pathways services and systems covers the following Capabilities (as more particularly described https://gpitbjss.atlassian.net/wiki/spaces/DPL/overview
* Care Navigation - supporting the ability to get patients the right support at the right time to help manage a range of needs.
* Online Consultations and Online Patient/Service User Request Reporting - supporting the provision of data collection, reporting and display ('dashboard').
* Online Patient/Service User Request - supporting the ability to raise and respond to administrative requests from Patients (or their representative) or a Service User.
* Online Patient/Service User Consultation - supporting the interaction between a patient (or their representative) and a Service User, including requests for support, capturing information on behalf of a patient and verifying their details.
* Cross-Organisational - Appointment Booking - enabling appointments for patients and service users to be booked by health/care professionals across organisational boundaries.
* Prescription Ordering - Citizen - enables Patients to request for a repeat medication (recorded in the 'Prescribing' capability) to be issued online.
* Video Consultation - enables Health or Care Professionals to conduct secure live remote Video Consultations with individual or groups of Patients/Service Users, ensuring they can receive support relating to healthcare concerns when a Video Consultation is most appropriate.
* View Record - Citizen - enables Citizens to view content from their Electronic Patient Record (EPR) online (to integrate with 'Patient Information Maintenance - GP Solution' capability).
* Communication Management - supports the delivery of communications to recipients.

The Atamis project reference for this opportunity is C193795.

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.

The full tender suite is available via the portal once registered.

Should Tenderers have any problems using the portal, they should contact Helpdesk at:

Phone: 0800 9956035

E-mail: support-health@atamis.co.uk

### Lot Information

Lot 1

Open Procedure

Renewal: 12 months initial term, if Condition Precedents are met an automatic extension for 36 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030795-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2023 |
| Submission deadline | 16 Nov 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 24 Jan 2024 - 23 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £297,600,060 |
| Lots value | £297,600,060 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48180000 - Medical software package

## Release History

- 18 Oct 2023 at 14:23 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030795-2023
- 18 Oct 2023 at 12:33 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030769-2023

## Notice URLs

- http://howis.wales.nhs.uk/whtn/
- http://www.show.scot.nhs.uk/organisations/index.aspx
- https://gpitbjss.atlassian.net/wiki/spaces/DPL/overview
- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk//
- https://www.judiciary.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040d0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040d0f.json.
