---
title: "Support and Maintenance for Swift / ICS (November 2023)"
ocid: "ocds-h6vhtk-040d8a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040d8a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040d8a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040d8a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2023-11-06"
---

# Support and Maintenance for Swift / ICS (November 2023)

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-040d8a

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## Summary

The Isle of Wight Council has awarded a contract for "Support and Maintenance for Swift / ICS (November 2023)" to OLM Systems Limited. The procurement process involved a limited procurement method with an award procedure without prior publication of a call for competition. The contract, valued at GBP 51,261.57, was signed on October 20, 2023, and is active until April 30, 2024. This opportunity falls within the IT services category, specifically focusing on consulting, software development, and support for children's services social care recording applications.

This tender presents a business growth opportunity for companies specializing in IT services. Businesses capable of providing support and maintenance for integrated children's services case management systems could compete effectively. The contract's location is at the Isle of Wight Council, offering a regional authority procurement opportunity. The procurement stage has advanced to the award phase, indicating that the selected supplier, OLM Systems Limited, will be providing the required services until the contract's completion in April 2024.

## Notice

Support and maintenance is required to to run the Swift / ICS application for Children Services social care recording application. (For information, the current Oracle licenses are already in place until 30/04/2024)

### Lot Information

Lot 1

Provision of support and maintenance of the integrated children's services case management system at the Isle of Wight Council. Duration from 01 November 2023 - 30 April 2024.

### Procurement Information

An agreement was made in December 2017 to return the hosting of the ICS system from Hampshire County Council to the Isle of Wight Council. ICS hosting was originally transferred to Hampshire County Council after the establishment of a strategic partnership between organisations including the provision of senior management for Isle of Wight children's services. This took place in 2012. In the intervening period the ICS/SWIFT product set was sold by Northgate to OLM. A parallel procurement process has been undertaken with Hampshire County Council for a replacement ICS System. The Isle of Wight Council is required to be implementing the same new social care system in line with Hampshire County Council's programme timelines and these have been delayed extensively due to the COVID-19 pandemic. The Support and Maintenance contract of the integrated children's services case management system is required to remain directly with the incumbent supplier whilst the implementation and system transition is undertaken. The Council has had to extend a number of times due to delays with the project for the replacement system. The Isle of Wight Council has observed a 10-day standstill period which ended at midnight on 30 October 2023 and the contract began on 01 November 2023, until 30 April 2024.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032746-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Nov 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Oct 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £51,261 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | TLJ34 Isle of Wight |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OLM SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Nov 2023 at 11:27 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/032746-2023
- 20 Oct 2023 at 07:57 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030959-2023

## Notice URLs

- http://www.iow.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040d8a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040d8a.json.