---
title: "Provision of Torfaen Alarms Monitoring Services"
ocid: "ocds-h6vhtk-040d9d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040d9d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040d9d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040d9d.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "TORFAEN COUNTY BOROUGH COUNCIL"
published: "2023-10-20"
---

# Provision of Torfaen Alarms Monitoring Services

Buyer: TORFAEN COUNTY BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-040d9d

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## Summary

The Torfaen County Borough Council has initiated a tender process for the provision of alarms monitoring services in Torfaen. The procurement falls under the health and social work services category and has a total contract value of £728,000. The tender deadline is set for 20th November 2023, with the expected contract period running from 1st April 2024 to 31st March 2026.

This tender opportunity presents a lucrative prospect for alarm monitoring receiving centres (ARCs) experienced in providing assistive technology services. Businesses specializing in alarm systems, alarm-monitoring services, and call centres are well-suited to compete. The procurement method is an open procedure, inviting interested parties to submit electronic bids before the submission deadline. The Torfaen County Borough Council is the buying organization overseeing this competitive process.

## Notice

Torfaen County Borough Council are seeking tenders from alarm monitoring receiving centres (ARC's) for the delivery of alarm monitoring services supporting our community lifeline system and assistive technology provisions.

### Lot Information

Lot 1

Torfaen County Borough Council are seeking tenders from alarm monitoring receiving centres (ARC's) for the delivery of alarm monitoring services supporting our community lifeline system and assistive technology provisions. With installations and maintenance managed through the Council's Assistive Technology Team the ARC is a vital partner providing a responsive approach to managing calls from users seeking assistance from named contacts or emergency services. This is an exciting opportunity for experienced providers of alarms monitoring services to support the development of assistive technology services in Torfaen.

Renewal: There is an option to extend the contract for a further period of up to 36 months in total

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030996-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2023 |
| Submission deadline | 20 Nov 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £728,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORFAEN COUNTY BOROUGH COUNCIL |
| Locality | PONTYPOOL |
| Post town | Newport |
| Postcode | NP4 6YB |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Torfaen |
| Electoral ward | Pontypool Fawr |
| Westminster constituency | Torfaen |
| Delivery location | TLL16 Gwent Valleys |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 35121700 - Alarm systems
- 79512000 - Call centre
- 79711000 - Alarm-monitoring services
- 85000000 - Health and social work services

## Release History

- 20 Oct 2023 at 10:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030996-2023

## Notice URLs

- http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0498
- http://www.torfaen.gov.uk
- https://supplierlive.proactisp2p.com/Account/Login
- https://ted.europa.eu/udl?uri=TED:NOTICE:447969-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040d9d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040d9d.json.