---
title: "On Train Hospitality Services"
ocid: "ocds-h6vhtk-040e06"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040e06"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040e06.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040e06.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SCOTRAIL TRAINS LIMITED"
published: "2026-03-04"
---

# On Train Hospitality Services

Buyer: SCOTRAIL TRAINS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-040e06

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## Summary

ScotRail Trains Limited is currently managing the procurement process for its "On Train Hospitality Services," which covers the provision of goods in the rail industry. This tender, classified under "Food, beverages, tobacco and related products," aims to engage suppliers for various hospitality services split into lots: food and drink provision, EPOS solutions, and a managed hospitality solution encompassing stock management. Although the tender status is "active," responses to the Pre-Qualification Questionnaire (PQQ) need to be submitted by the deadline of 12:00 on 15 November 2023, with subsequent stages being planned. ScotRail operates in the region of UKM, with the procurement process utilising a selective procurement method via a negotiated procedure that includes a prior call for competition.

This procurement offers significant opportunities for businesses involved in food and drink supply, catering services, and POS software development. Companies specialising in these areas can leverage this tender to expand their business by catering to ScotRail's specific hospitality needs, which require efficient management and delivery solutions for on-train services. Particularly, small and medium enterprises (SMEs) with innovative EPOS product offerings and efficient stock management services are well-positioned to compete, providing value through flexible solutions capable of meeting the dynamic needs of rail service operations in remote geographical locations. The tender's renewal options promise potential extension over future years, presenting long-term growth opportunities for successful suppliers.

## Notice

ScotRail are tendering for suppliers to assist in the provision of our on train hospitality services. The requirement is split into 3 separate lots: 1: Food and Drink Provision to supply and deliver food and drink for on-train retailing. 2: EPOS Solutions including card payments and stock management services. 3: Managed solution, for the above services as well as stock management and depot services.

### Lot Information

Managed Hospitality Solution

ScotRail are inviting prospective suppliers to bid for a managed hospitality service encompassing: the sourcing and delivery of food and drinks, managing food and drink stores / depots and waste, stock management, loading and maintaining trollies and providing an EPOS solution. For the avoidance of doubt; ScotRail staff would still sell / retail food and drink on board trains however the prospective supplier(s) would manage the backend supply.

Options: The supplier will be asked to provide prices for the potential purchase of additional EPOS devices and depot locations. Details will be provided at ITN stage.

Renewal: The initial term will be live from the award (anticipated February 2024) to 31 March 2026, with the option to extend for up to another 4 years.

EPOS Solution

ScotRail require a flexible software and hardware solution to ensure the continued efficiency of on train hospitality. ScotRail require an EPOS solution that will allow for ordering and payment on ScotRail train services, often taking payment in remote geographical locations. The current requirement is 80 EPOS devices / solutions for ScotRail staff with the option to purchase more (or decrease the number) over the lifetime of the contract.

Options: As well as the initial requirement detailed in the tender, ScotRail may wish to purchase additional EPOS devices / solutions over the course of the contract. A rate card should be provided and factored into the commercial submission as part of the ITN.

Renewal: The initial term will be from the award (anticipated February 2024) to 31 March 2026, with the option to extend for up to another 4 years.

Food and Drink Supplier

Supply and delivery of food and drinks products. ScotRail are looking to award to a supplier for the provision of food and drink products to be delivered to ScotRail managed sites.

Renewal: The anticipated initial term will be 2 years with the option to extend for a further 3 x 12 month periods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019372-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Mar 2026 |
| Submission deadline | 18 Oct 2024 |
| Future notice date | Not specified |
| Award date | 13 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Proposed initial term is 2 years with the option to extend for a further 3 x 12 month periods. This contract may be re-tendered beyond these dates. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTRAIL TRAINS LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 6HQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | BFS GROUP LTD T/A BIDFOOD; ECR SOLUTIONS |

## CPV Codes

### Divisions

- 15 - Food, beverages, tobacco and related products
- 55 - Hotel, restaurant and retail trade services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 15000000 - Food, beverages, tobacco and related products
- 15980000 - Non-alcoholic beverages
- 55520000 - Catering services
- 72212110 - Point of sale (POS) software development services

## Release History

- 4 Mar 2026 at 11:03 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/019372-2026
- 3 Mar 2026 at 16:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/019167-2026
- 15 Oct 2025 at 08:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/065446-2025
- 18 Sep 2024 at 10:24 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029798-2024
- 23 Oct 2023 at 07:27 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031136-2023

## Notice URLs

- http://www.scotrail.co.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000747544
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000778317
- https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx
- https://scotrail.waxlive.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30589

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040e06. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040e06.json.