---
title: "MailMarshal Software and Support"
ocid: "ocds-h6vhtk-040e27"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040e27"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040e27.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040e27.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DIGITAL HEALTH AND CARE WALES"
published: "2023-10-23"
---

# MailMarshal Software and Support

Buyer: DIGITAL HEALTH AND CARE WALES  
Current stage: Award  
OCID: ocds-h6vhtk-040e27

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040e27)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-040e27.json)

## Summary

Digital Health and Care Wales has completed the procurement process for MailMarshal Software and Support. This procurement falls under the goods category and involves renewing a MailMarshal licence for NHS Wales. The buyer's address is Ty Glan yr Afon, 21 Cowbridge Road East, Cardiff, UK, CF11 9AD. The procurement method used was a limited award procedure without prior publication of a call for competition. The total contract value is £196,307.14, and the contract was signed on 3rd October 2023.

This tender for MailMarshal Software and Support by Digital Health and Care Wales offers opportunities for suppliers in the software package and information systems industry to provide support for NHS Wales' email filtering and routing application. Businesses with expertise in software security and email processing solutions would be well-suited to compete for this contract. The procurement stage is now at the award phase, with Trustwave Limited currently being the active supplier for the project.

## Notice

Digital Health and Care Wales has procured a twelve (12) month renewal of its MailMarshal licence and support for the NHS Wales National Mail filtering and routing application, MailMarshal. The product secures, scans and processes all email in and out of NHS Wales on the perimeter, around fourteen (14) million emails a month.

### Lot Information

Lot 1

DHCW has executed an Agreement to renewal the support and maintenance for Trustwave Secure Email Gateway (MailMarshal) Licenses.

### Procurement Information

The product has been in use since 2009 and is heavily configured to meet the Authority's specialist requirements. MailMarshall is utilised

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031187-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Oct 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Oct 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £196,307 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUSTWAVE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Oct 2023 at 11:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031187-2023

## Notice URLs

- https://dhcw.nhs.wales/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040e27. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040e27.json.