---
title: "Internal communication and employee engagement Framework Agreement"
ocid: "ocds-h6vhtk-040e4a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040e4a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040e4a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040e4a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BRITISH COUNCIL"
published: "2024-04-03"
---

# Internal communication and employee engagement Framework Agreement

Buyer: BRITISH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-040e4a

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## Summary

The British Council has awarded a contract for the "Internal communication and employee engagement Framework Agreement" under the services category. This framework seeks UK-based consultants for services related to internal communications, change communications, and employee engagement. The procurement process has been completed, with the contract signed on 15th March 2024. The contract value is £400,000, and the procurement method was an open procedure. The procurement stage is in the award phase, and the suppliers selected for the contract are listed.

This tender by the British Council for the "Internal communication and employee engagement Framework Agreement" provides business growth opportunities for UK-based consultancy and management services providers. Businesses specializing in internal communication strategies, change communications, and stakeholder engagement would be well-suited to compete for this contract. The framework agreement offers a chance for suppliers to engage strategically with global workforce insights and innovative communication solutions to support business objectives. The deadline for the tender period ended on 17th November 2023, with an active award stage to follow.

## Notice

The British Council's Internal Communications Team is seeking occasional, additional resource and expertise to establish a framework of UK based consultants and suppliers ("the framework") for the delivery of technical expertise in: internal communications, change communications and employee engagement - to provide both strategic and tactical support.

### Lot Information

Strategic internal communications and employee engagement

1. Employee audience research; collecting and analysing insight from (or about) our global workforce to inform our internal communications strategy, employee experience strategy, or to support specific internal communication and engagement campaigns2. Internal communication audits and associated development projectsa. channel audits and project management of channel developmentb. content audits and content strategy development3. Reviews and recommendations for changes to internal communication frameworks, policies, processes, governance and resourcing.

Renewal: 2 years extension

Change communications and internal engagement campaigns.

1. Working with internal stakeholders to agree a comprehensive communications brief, ensuring business objectives and desired outcomes are understood and the scope of the work agreed - and then assessing and meeting (or managing) stakeholder expectations throughout the project.2. Conducting baseline research or gathering insight, to assess how comms can measure its impact on achieving business objectives and desired outcomes.3. Developing change communication strategies, narratives and communication action plans (including running communication strategy and planning workshops).4. Developing stakeholder engagement plans.5. Assessing communication risks and potential resistances to change and putting in place mitigating actions. This may include scenario planning, as well as assessing and articulating ambiguity.6. Devising creative ideas and concepts to amplify engagement with change7. Designing and producing creative materials and assets, including various forms of film/video, animation, podcasts, branding, graphic design, gamification, etc. 8. Copywriting, creative writing, message drafting, editing and proofreading9. Creating engaging presentations10. Event design and management11. Conducting ongoing and final measurement to assess how well communication strategies and campaigns are meeting business objectives and desired outcomes - measuring reach, engagement, sentiment, impact/behaviour change and return on investment.

Renewal: 2 years extension option

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010713-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Apr 2024 |
| Submission deadline | 17 Nov 2023 |
| Future notice date | Not specified |
| Award date | 15 Mar 2024 |
| Contract period | 18 Dec 2023 - 1 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH COUNCIL |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | N/A |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 10 |
| Supplier names | BLUE GOOSE DESIGN; EMPLOYEE PLUSECHECK; EMPLOYEE PULSECHECK; ENTHUSE COMMUNICATIONS; FOUR COMMUNCATIONS; FOUR COMMUNICATIONS; H AND H AGENCY; SEQUEL GROUP; THE LEITH AGENCY (CELLO SIGNAL; THE LEITH AGENCY (T/A CELLO SIGNAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72221000 - Business analysis consultancy services
- 79400000 - Business and management consultancy and related services

## Release History

- 3 Apr 2024 at 10:21 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010713-2024
- 23 Oct 2023 at 14:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031234-2023

## Notice URLs

- http://www.bluegoose.co.uk
- http://www.enthuse-comms.co.uk
- http://www.four.agency
- http://www.handhcomms.co.uk
- http://www.ipsos.com
- http://www.leith.co.uk
- http://www.sequelgroup.co.uk
- https://in-tendhost.co.uk/britishcouncil/aspx/Home
- https://www.britishcouncil.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040e4a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040e4a.json.