---
title: "London Victims and Witness Service - Central Referral Mechanism and Universal Support for Adult Victims of Crime"
ocid: "ocds-h6vhtk-040eaa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040eaa"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-040eaa.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-040eaa.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "MAYOR'S OFFICE FOR POLICING & CRIME"
published: "2023-10-24"
---

# London Victims and Witness Service - Central Referral Mechanism and Universal Support for Adult Victims of Crime

Buyer: MAYOR'S OFFICE FOR POLICING & CRIME  
Current stage: Tender  
OCID: ocds-h6vhtk-040eaa

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## Summary

The Mayor's Office For Policing & Crime has initiated a tender process for the procurement of the "London Victims and Witness Service - Central Referral Mechanism and Universal Support for Adult Victims of Crime". This service falls under the industry category of Health and social work services. The tender aims to establish a central referral mechanism and support service for adult victims of crime, with a contract period starting from 1st April 2024 to 31st March 2028. The procurement method being used is "selective" with a deadline for submissions set for 12th December 2023.

This tender presents an opportunity for businesses in the health and social work services sector to engage with the Mayor's Office For Policing & Crime in providing vital support services for adult victims of crime in London. Businesses able to deliver innovative and efficient support mechanisms, along with a commitment to improving outcomes for victims within the Criminal Justice System, would be well-suited to compete in this tender process.

## Notice

The procurement of a central referral mechanism and support service for adult victims of crime.

### Lot Information

Lot 1

Since 2019, MOPAC has commissioned the London Victim and Witness Service (LVWS) that provides support for victims and witnesses of crime. The current LVWS contract comes to an end on 30th September 2024. The Police and Crime Plan 2022-25 strengthens the commitment made to improve support for victims with a focus on: Improving the service and support that victims receive from the MPS, support services and the CJS, including in online interaction; Victims receiving a better criminal justice response and outcome; Reducing the number of repeat victims of domestic abuse, sexual violence and stalking. MOPAC wants to work with providers to develop an Ecosystem of support services across London. The Ecosystem will champion trusted relationships and collaboration across services, whilst providing the necessary balance of specialist and by and for provision alongside robust and resilient pan-London services to effectively support victims from London's diverse communities. The services will be expected to deliver an agreed set of outcomes and share knowledge, skills and capabilities to support its continuous development and efficiency. MOPAC and partners within the Ecosystem will work closely with the Metropolitan Police Service on the development of a Victim Care Hub, to improve victims' experience of the Criminal Justice System (CJS). To form this Ecosystem, MOPAC will be looking to commission the following four services through a series of separate tenders: 1/ Central referral mechanism and support service for adult victims 2/ Specialist service for victims of domestic abuse 3/ Specialist service for young victims 4/ Specialist restorative justice services This notice is concerned with providing Central referral mechanism and support service for adult victims At a minimum, this service will be expected to deliver the following: Maintain referral mechanisms from the Police on behalf of the Ecosystem to ensure victims eligible for specialist support are passed to the correct services in a timely manner Assessment the needs of adult victims of crime Provide a range of practical and emotional support to adult victims of crime Work with partners across the Ecosystem to develop innovative ways to deliver better outcomes Maintenance of the LVWS website and service directory Pre-trial information and support for all witnesses attending court, including defence witnesses Stand up a response, in concert with relevant agencies, following any major crime incidents Adapt to changing requirements including need and demand for services and changes to the CJS. Additional information: MOPAC are following the light touch procedure (set out in Section 7 of the PCR 2015) and using a process which broadly follows the Competitive Procedure with Negotiation. Any communications should be directed to Amanda Fearing, Senior Procurement Manager.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031392-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Procedure involving negotiations |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Oct 2023 |
| Submission deadline | 12 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £41,860,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MAYOR'S OFFICE FOR POLICING & CRIME |
| Locality | SOUTHWARK |
| Post town | South East London |
| Postcode | SE1 0LL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 24 Oct 2023 at 15:36 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031392-2023

## Notice URLs

- https://www.london.gov.uk/programmes-strategies/mayors-office-policing-and-crime-mopac

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-040eaa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-040eaa.json.