--- title: "NW2679 - Productivity and Collaboration Framework" ocid: "ocds-h6vhtk-041054" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041054" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041054.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041054.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORTHUMBRIAN WATER GROUP LIMITED" published: "2023-10-30" --- # NW2679 - Productivity and Collaboration Framework Buyer: NORTHUMBRIAN WATER GROUP LIMITED Current stage: Tender OCID: ocds-h6vhtk-041054 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041054) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041054.json) ## Summary The Northumbrian Water Group Limited, a water company in the North-East of England, is procuring a framework of suppliers for a "Productivity and Collaboration Framework" project involving IT services. The procurement stage is in the Tender phase with a deadline for the Request for Proposal (RFP) Event set for 20/11/2023. The project aims to maximise value using Microsoft 365 (M365) and requires expertise in areas such as modern work adoption, M365 solution development, SharePoint/Syntex, and information architecture/governance. This tender by Northumbrian Water Group Limited can create opportunities for businesses in the consulting, software development, and Internet support sectors. Companies with expertise in IT services related to M365, modern work solutions, and content management are well-suited to compete. The procurement valued at £300,000 is structured into 4 lots, each potentially worth £75,000, allowing for multiple suppliers to participate and contribute to the digital transformation goals of Northumbrian Water Group. ## Notice Northumbrian Water Limited (NWL) provides water and sewerage services to approximately 4.4 million people in the North-East of England, Essex, and Suffolk. NWL aims to become the most digital water company globally. As part of this vision, Northumbrian Water Group (NWG) seeks to procure 2+1 years contracts for 4 lots with up to eight suppliers. NWG is procuring a framework of suppliers to help it maximize the value delivered using M365 and to provide professional services related to M365 and tactical development services. We want to build on the success already achieved, continuing to use M365 to help streamline processes, boost productivity, and adapt to the evolving digital landscape, positioning ourselves for sustained growth and success. Lot 1 - Modern Work Adoption & Engagement NWG are looking for partners to provide expertise and guidance on how to effectively implement and maximize the use of Microsoft's modern work solutions. This includes developing adoption strategies, creating training materials, and delivering targeted training sessions for end-users to ensure that they understand how to use these tools to their fullest potential. Example work package - This could include developing a proof of concept for a new and emerging technology across the M365 Modern Workplace, such as Viva, Teams, and Copilot. Lot 2 - M365 Solution Development Developing custom Power Apps tailored to the specific needs of the business. Helping the business integrate Power Apps with other M365 tools such as SharePoint, Teams, and Power BI Advising on best practices for data security and compliance when developing the solution. Example work package - Developing a proof of concept and a possible solution for the Regional Control Centre process which the team are looking to realise in a modern digital solution. Determine if a MS Power Solution is possible and best suited to their needs. Lot 3 - SharePoint/Syntex Developing custom solutions that leverage Syntex for content discovery and management, such as dashboards or reports that surface relevant documents based on specific criteria. Training employees on how to use Syntex to manage content more effectively, including how to classify content and work with metadata. Helping the business integrate Syntex with other M365 tools such as Power Apps or Power BI, enabling more advanced workflows and analytics. Advising on best practices for information governance and compliance within SharePoint and Syntex, ensuring that content is managed in a secure and compliant manner. Example Work Package - Digital Filing Cabinet - A project to consolidate 3,500 SharePoint sites into a centralised enterprise asset management, and content management solution, where data will be analysed, extracted, and tagged. Lot 4 Information Architecture and Governance Provide insight and recommendations for improving the usability, content, design, performance, security, and compliance of NWG Intranet. Example Work Package - NWG launched a new SharePoint Online Intranet in September 2021, known as 'The Source'., since its launch, it has continued to grow and build upon its original foundations at a rapid pace. The Source is built up of several 'hub' sites on SharePoint that all link into the main home site that utilises the features within SharePoint to have a responsive, engaging and content-driven intranet. 2 years post-launch, we are looking to conduct a review of the Information Architecture, to include: Site Hierarchy, Navigation & Search and Taxonomy. NOTE: PS300,000 is for all 4 lots this is approximately PS75,000 per lot. This split is subject to change depending on NWL's future requirements. ### Lot Information Modern Work Adoption & Engagement NWL are procuring a 2+1 years contract partners to provide expertise and guidance on how to effectively implement and maximize the use of Microsoft's modern work solutions. This includes developing adoption strategies, creating training materials, and delivering targeted training sessions for end-users to ensure that they understand how to use these tools to their fullest potential. Example work package - This could include developing a proof of concept for a new and emerging technology across the M365 Modern Workplace, such as Viva, Teams, and Copilot. Options: The initial contract is for 2 years with options to extend for 1 year Renewal: The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total). M365 Solution Development NWL are looking to procure a 2+1 years contract for: * Developing custom Power Apps tailored to the specific needs of the business. * Helping the business integrate Power Apps with other M365 tools such as SharePoint, Teams, and Power BI * Advising on best practices for data security and compliance when developing the solution. * Example work package - Developing a proof of concept and a possible solution for the Regional Control Centre process which the team are looking to realise in a modern digital solution. Determine if a MS Power Solution is possible and best suited to their needs. Options: The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total). Renewal: The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total). SharePoint/Syntex NWL are looking to procure a 2+1 years contract for: * Developing custom solutions that leverage Syntex for content discovery and management, such as dashboards or reports that surface relevant documents based on specific criteria. * Training employees on how to use Syntex to manage content more effectively, including how to classify content and work with metadata. * Helping the business integrate Syntex with other M365 tools such as Power Apps or Power BI, enabling more advanced workflows and analytics. * Advising on best practices for information governance and compliance within SharePoint and Syntex, ensuring that content is managed in a secure and compliant manner. * Example Work Package - Digital Filing Cabinet - A project to consolidate 3,500 SharePoint sites into a centralised enterprise asset management, and content management solution, where data will be analysed, extracted, and tagged. Options: The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total). Renewal: The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total). Information Architecture and Governance NWL are looking to procure a 2+1 years contract for: * Provide insight and recommendations for improving the usability, content, design, performance, security, and compliance of NWG Intranet. * Example Work Package - NWG launched a new SharePoint Online Intranet in September 2021, known as 'The Source'., since its launch, it has continued to grow and build upon its original foundations at a rapid pace. The Source is built up of several 'hub' sites on SharePoint that all link into the main home site that utilises the features within SharePoint to have a responsive, engaging and content-driven intranet. 2 years post-launch, we are looking to conduct a review of the Information Architecture, to include: Site Hierarchy, Navigation & Search and Taxonomy. Options: The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total). Renewal: The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/032063-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Oct 2023 | | Submission deadline | 14 Nov 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £300,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHUMBRIAN WATER GROUP LIMITED | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 5FJ | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Framwellgate and Newton Hall | | Westminster constituency | City of Durham | | Delivery location | TLC North East (England), TLJ South East (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 30 Oct 2023 at 19:32 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032063-2023 ## Notice URLs - https://nwl.co.uk - https://s1.ariba.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041054. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041054.json.