---
title: "ID 4952378 - DoF - EDD - SUPPORT AND MAINTENANCE FOR NICS IDENTITY ASSURANCE (NIDA)"
ocid: "ocds-h6vhtk-0415b7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0415b7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0415b7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0415b7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT OF FINANCE"
published: "2024-02-16"
---

# ID 4952378 - DoF - EDD - SUPPORT AND MAINTENANCE FOR NICS IDENTITY ASSURANCE (NIDA)

Buyer: DEPARTMENT OF FINANCE  
Current stage: Award  
OCID: ocds-h6vhtk-0415b7

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## Summary

The Department of Finance has concluded the tender process for the "Support and Maintenance for NICS Identity Assurance" contract. This contract falls under the IT services category and involves the provision of support, maintenance, and development for the NICS Identity Assurance Application. The contract is valued at £399,912 and was signed on 15th February 2024. The contract has been awarded to CIVICA NI LIMITED. The procurement stage is marked as complete.

This tender presents opportunities for businesses specializing in IT services, consulting, software development, and internet support. Companies with expertise in computer network services, information technology services, data security software development, and file security software development would find this contract suitable for their operations. The tender process was open, allowing fair competition among various suppliers, with a focus on quality criteria and price considerations for evaluation.

## Notice

This Contract is for the provision of Support, Maintenance and Development for the NICS Identity Assurance Application (NIDA). The Contractor is required to provide a fully managed (end to end) Application Support Service. This will include all aspects of support and maintenance as well as changes to and enhancements of all aspects of the NIDA Solution. Therefore, allowing the citizen to create and update their accounts and enabling staff to use the application to deliver the NIDA service. The initial contract period is for 2 years with one option to extend by one year. Please refer to the document entitled "ID 4952378 - Schedule 1 - Specification Schedule" for full details of the requirement.

### Lot Information

Lot 1

This Contract is for the provision of Support, Maintenance and Development for the NICS Identity Assurance Application (NIDA). The Contractor is required to provide a fully managed (end to end) Application Support Service. This will include all aspects of support and maintenance as well as changes to and enhancements of all aspects of the NIDA Solution. Therefore, allowing the citizen to create and update their accounts and enabling staff to use the application to deliver the NIDA service. The initial contract period is for 2 years with one option to extend by one year. Please refer to the document entitled "ID 4952378 - Schedule 1 - Specification Schedule" for full details of the requirement.

Options: The option to extend by a further 1 year.

Renewal: This Contract is for an initial period of 2 years with the option to extend by a further 1 year period

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005212-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Feb 2024 |
| Submission deadline | 7 Dec 2023 |
| Future notice date | Not specified |
| Award date | 15 Feb 2024 |
| Contract period | Not specified |
| Recurrence | This contract will potentially be due to be re-procured after the initial contract period and/or following any extensions |

## Values

| Field | Value |
| --- | --- |
| Tender value | £456,000 |
| Lots value | £456,000 |
| Awards value | Not specified |
| Contracts value | £399,912 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF FINANCE |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT3 9ED |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Sydenham |
| Westminster constituency | Belfast East |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA NI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72212731 - File security software development services
- 72212732 - Data security software development services
- 72222300 - Information technology services
- 72700000 - Computer network services

## Release History

- 16 Feb 2024 at 12:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005212-2024
- 3 Nov 2023 at 14:43 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032629-2023

## Notice URLs

- https://etendersni.gov.uk/epps

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0415b7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0415b7.json.