---
title: "Water Treatment Works Digital Twin Proof of Concept - RFP"
ocid: "ocds-h6vhtk-0415d7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0415d7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0415d7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0415d7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THAMES WATER UTILITIES LIMITED"
published: "2024-03-15"
---

# Water Treatment Works Digital Twin Proof of Concept - RFP

Buyer: THAMES WATER UTILITIES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0415d7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0415d7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0415d7.json)

## Summary

THAMES WATER UTILITIES LIMITED, based in Reading, United Kingdom, has initiated a tender process for the Water Treatment Works Digital Twin Proof of Concept project. The procurement falls under the services category and aims to implement a digital twin solution to enhance operational efficiency and streamline processes across multiple water treatment works. The procurement method is a selective negotiated procedure with prior call for competition. The deadline for submitting tenders was updated to 22 January 2024.

This tender opportunity presented by THAMES WATER UTILITIES LIMITED offers qualified vendors the chance to deliver a tailored platform to improve productivity and efficiency in water treatment processes. Businesses in the IT services industry, specifically those with expertise in consulting, software development, and Internet support, would be well-suited to compete. The contract includes options for renewal up to a maximum duration of 3 years, providing a potential growth opportunity for vendors offering ongoing support and maintenance services.

## Notice

Thames Water (TW) are seeking a qualified vendor to provide a Water Treatment Work Digital Twin (WTW DT) solution that will enhance our organization's operational efficiency, streamline processes, and improve overall productivity. The selected vendor will be responsible for delivering a robust platform tailored to our specific needs. This RFP outlines the requirements and expectations for the proposed solution and a framework agreement to provide the solution, for multiple water treatment works. In this context, digital twins will act as virtual representations of key water treatment plants across Thames Water.

### Lot Information

Lot 1

The vendor shall provide the following services: Needs Assessment: Conduct a thorough analysis of our organisation's processes to identify areas where the solution can bring improvements and efficiencies. Deploy a Digital Twin solution that addresses our specific requirements. Software Development: Indicate and advise where vendor specific solution will require specific design, development, test, and deployment of code to meet TW requirements. Integration: Ensure seamless integration with existing systems and applications. User Demos: Provide facility and resource to allow staff to view and use proposed solution prior to decision to purchase. User Training: Provide comprehensive training sessions for our staff to ensure proper utilisation of the software's features. Data Migration: Migrate existing data from our current systems to the new software solution without data loss. Ongoing Support: Offer technical support and maintenance services post-implementation, including regular updates and bug fixes.

Options: TWUL envisages that the contract will be awarded for an initial term of 3 years with options to extend up to a maximum duration of 3 years

Renewal: TWUL envisages that the contract will be awarded for an initial term of 3 years with options to extend up to a maximum duration of 3 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008486-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Mar 2024 |
| Submission deadline | 8 Jan 2024 |
| Future notice date | Not specified |
| Award date | 15 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THAMES WATER UTILITIES LIMITED |
| Locality | READING |
| Post town | Reading |
| Postcode | RG1 8DB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Reading |
| Electoral ward | Thames |
| Westminster constituency | Reading Central |
| Delivery location | TLI London, TLJ South East (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Mar 2024 at 15:31 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008486-2024
- 9 Jan 2024 at 12:04 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000629-2024
- 1 Dec 2023 at 15:24 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035538-2023
- 3 Nov 2023 at 17:03 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032677-2023

## Notice URLs

- http://www.thameswater.co.uk
- http://www.thameswater.co.uk/procurement
- https://www.thameswater.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0415d7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0415d7.json.
