---
title: "NAV2013 Upgrade to Business Central - System Implementation and Support Partner"
ocid: "ocds-h6vhtk-0415dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0415dc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0415dc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0415dc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ENGLISH HERITAGE"
published: "2024-09-16"
---

# NAV2013 Upgrade to Business Central - System Implementation and Support Partner

Buyer: ENGLISH HERITAGE  
Current stage: Award  
OCID: ocds-h6vhtk-0415dc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0415dc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0415dc.json)

## Summary

English Heritage is seeking an Implementation and Support Partner to assist in upgrading their existing Microsoft Dynamics NAV 2013 solution to Microsoft Business Central. This procurement targets the "Industry-specific software development services" category, involving IT services, consulting, software development, and ongoing support. The project has a national reach with the project team based in Swindon, UK. The procurement process is currently in the award stage, with a contract already signed with Dynavics Ltd on 1st July 2024 for a total value of £2,070,061.78 GBP. The expected implementation period is around 12 months, followed by a 5 + 5 years support contract, to a maximum duration of 11 years.

This tender presents an excellent business growth opportunity for firms specialising in industry-specific software development, particularly those with expertise in Microsoft Dynamics and Microsoft Business Central upgrades. Companies that provide comprehensive IT consulting, software development, and ongoing support services would be well-suited to compete for similar opportunities. The extended support period and high contract value indicate a substantial long-term engagement, making it an attractive procurement for businesses looking to expand their public sector portfolio.

## Notice

English Heritage are upgrading our existing Microsoft Dynamics NAV 2013 solution to Microsoft Business Central. The NAV 2013 solution supports our circa 100 pay to enter sites which provide retail, food, beverage and ticketing sales for our visitors by providing product management, stock management, warehouse fulfilment, cash management, general ledger, accounts payable and accounts receivable capabilities. An Implementation and Support Partner is needed to assist English Heritage in upgrading our existing Microsoft Dynamics NAV 2013 solution to Microsoft Business Central and to provide ongoing support for the solution. The contract will include an implementation period (expected to be around 12 months) - followed by a 5 + 5 ongoing support contract - so a maximum duration of 11 years.

### Lot Information

Lot 1

English Heritage are upgrading our existing Microsoft Dynamics NAV 2013 solution to Microsoft Business Central. The NAV 2013 solution supports our circa 100 pay to enter sites which provide retail, food & beverage and ticketing sales for our visitors by providing product management, stock management, warehouse fulfilment, cash management, general ledger, accounts payable and accounts receivable capabilities. An Implementation and Support Partner is needed to assist English Heritage in upgrading our existing Microsoft Dynamics NAV 2013 solution to Microsoft Business Central and to provide ongoing support for the solution. We anticipate implementation to take up to 12 months - followed by a 5 + 5 ongoing support contract - so a maximum duration of 11 years.

Renewal: The above total reflects the maximum contract term. We expect implementation to take up to 12 months, followed by initial term of 5 years and extension provision of a further 5 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029599-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2024 |
| Submission deadline | 4 Dec 2023 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,200,000 |
| Lots value | £2,200,000 |
| Awards value | Not specified |
| Contracts value | £2,070,061 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ENGLISH HERITAGE |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 2EH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Mannington and Western |
| Westminster constituency | Swindon South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DYNAVICS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72212100 - Industry specific software development services
- 72212213 - Operating system enhancement software development services

## Release History

- 16 Sep 2024 at 15:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029599-2024
- 4 Nov 2023 at 10:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032688-2023

## Notice URLs

- https://in-tendhost.co.uk/english-heritage
- https://www.english-heritage.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0415dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0415dc.json.