--- title: "Dynamics Support, Development & System Integration" ocid: "ocds-h6vhtk-041616" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041616" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041616.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041616.json" source: "Find A Tender Service" current_stage: "Award" buyer: "SOCIAL CARE WALES" published: "2023-11-07" --- # Dynamics Support, Development & System Integration Buyer: SOCIAL CARE WALES Current stage: Award OCID: ocds-h6vhtk-041616 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041616) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041616.json) ## Summary Social Care Wales has issued a tender titled "Dynamics Support, Development & System Integration" in the services category. The procurement process is at the active stage. The tender aims to appoint a supplier or consortium to provide maintenance, 3rd tier support, and system development services. The award date for Lot 1, with a contract value of GBP 1,166,666, is scheduled for February 2024, and the go-live date is set for April 2024. This opportunity is relevant for businesses in the computer support and consultancy services sector, particularly those with expertise in database development, software package and information systems, and system management. This procurement presents a growth opportunity for businesses interested in providing maintenance and system integration services. Social Care Wales is seeking suitably skilled suppliers to support their dynamics and database systems. The tender's focus areas include API integration, Machine Learning/AI, and marketing analytics. Businesses offering technical computer support services, database software development, and facilities management services for computer systems development would find this opportunity particularly suited for their expertise. The deadline for tender submissions is December 6, 2023. ## Notice Social Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support), 3rd tier support and integrated system development. Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI . Please see ITT for full specification. ### Lot Information Lot 1 A dynamics 3rd tier support , database development, system integration and maintenance (BAU support) contract opportunity. The project will be carried out by open tender with an award date of February 2024, and go live date of April 2024. The full timetable for the project is contained in the contract notice. There is an estimated budget of GBP 2,400,000 (inclusive of any applicable VAT) agreed for this tender across the full contract term. (6 years). Please see the attached contract notice for further information and detail of the procurement process and Social Care Wales. Renewal: The initial contract term will run for 36 months with a possibility of being extended for up to a further 36 months, up to a total period of 72 months (6 years). A break clause will be inserted following the initial 36 month term, which Social Care Wales reserves the right to not enact. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/032924-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Nov 2023 | | Submission deadline | 6 Dec 2023 | | Future notice date | Not specified | | Award date | 7 Nov 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,166,666 | | Lots value | £1,166,666 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOCIAL CARE WALES | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF10 1EW | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Cathays | | Westminster constituency | Cardiff South and Penarth | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## CPV Codes ### Divisions - 35 - Security, fire-fighting, police and defence equipment - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 35710000 - Command, control, communication and computer systems - 48000000 - Software package and information systems - 48600000 - Database and operating software package - 48610000 - Database systems - 48611000 - Database software package - 48612000 - Database-management system - 48781000 - System management software package - 48900000 - Miscellaneous software package and computer systems - 72212600 - Database and operating software development services - 72212610 - Database software development services - 72212900 - Miscellaneous software development services and computer systems - 72320000 - Database services - 72321000 - Added-value database services - 72514200 - Facilities management services for computer systems development - 72514300 - Facilities management services for computer systems maintenance - 72600000 - Computer support and consultancy services - 72610000 - Computer support services - 72611000 - Technical computer support services ## Release History - 7 Nov 2023 at 13:13 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/032924-2023 - 6 Nov 2023 at 13:51 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032782-2023 ## Notice URLs - http://www.socialcare.wales - https://www.sell2wales.gov.wales - https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0289 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041616. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041616.json.