---
title: "Domestic Abuse Service"
ocid: "ocds-h6vhtk-041641"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041641"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041641.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041641.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HARROW COUNCIL"
published: "2024-04-26"
---

# Domestic Abuse Service

Buyer: HARROW COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-041641

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041641)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041641.json)

## Summary

The London Borough of Harrow is seeking tenders for the provision of the borough's Domestic Abuse Service, divided into two lots. Lot 1 focuses on Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors, while Lot 2 covers Refuge Support and Management. The Harrow Council is the buying organisation. The procurement is for Health and social work services in the services category. The procurement stage is now in the award phase, with a value of £1,328,635 GBP. The deadline for this tender was on 6th December 2023.

This tender by the Harrow Council for the Domestic Abuse Service presents potential growth opportunities for businesses in the health and social work services sector, particularly those experienced in providing support services to victims of domestic abuse. Suppliers with expertise in delivering strategic coordination, direct support, refuge support, and management services would be well-suited to compete in this tender. The successful tenderers will have the chance to collaborate with the council to enhance the cohesive holistic Domestic Abuse Service in partnership with the London Borough of Harrow.

## Notice

London Borough of Harrow is inviting tenders for the provision of the borough's Domestic Abuse Service. This comprises two procurement Lots. Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors. Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support. Tenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.

### Lot Information

Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors

Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors. This service will encompass: * Community outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning * Public Protection - MARAC Coordination The service will: * Deliver domestic abuse support provisions for all service users * Deliver outcomes for all service users * Develop staff and innovate to ensure the services provided meet the needs and outcomes for all service users * Provide services that are sensitive and deliver effective and timely responses * Provide domestic abuse awareness training for council key stakeholders to ensure best practice is being met * The service provider will be committed to working in partnership with the council departments to continually improve the service

Safe Accommodation: Refuge Support and Management and Floating Support

Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support. This service will encompass: * Management of a (6 bed) refuge that provides hostel accommodation and support to women and their children who are escaping domestic abuse; Supported by a full time Refuge Worker * Floating support to provide information and practical support to female residents and their children living independently within the Borough or in Council-provided accommodation elsewhere. * Part time Refuge Manager to manage the refuge worker and floating support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013624-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Apr 2024 |
| Submission deadline | 6 Dec 2023 |
| Future notice date | Not specified |
| Award date | 19 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,328,635 |
| Lots value | £1,328,635 |
| Awards value | Not specified |
| Contracts value | £1,236,852 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HARROW COUNCIL |
| Additional buyers | LONDON BOROUGH OF HARROW |
| Locality | HARROW |
| Post town | Harrow |
| Postcode | HA3 3QN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI74 Harrow and Hillingdon |
| Local authority | Harrow |
| Electoral ward | Greenhill |
| Westminster constituency | Harrow West |
| Delivery location | TLI74 Harrow and Hillingdon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CRANSTOUN SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 26 Apr 2024 at 13:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013624-2024
- 23 Nov 2023 at 13:44 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034684-2023
- 6 Nov 2023 at 17:20 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032852-2023

## Notice URLs

- http://www.harrow.gov.uk
- https://www.londontenders.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041641. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041641.json.