--- title: "Contract for the Provision of Catering, Cleaning, Hospitality and Events Temporary Agency Workers for the University of Birmingham" ocid: "ocds-h6vhtk-041744" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041744" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041744.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041744.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "THE UNIVERSITY OF BIRMINGHAM" published: "2023-11-10" --- # Contract for the Provision of Catering, Cleaning, Hospitality and Events Temporary Agency Workers for the University of Birmingham Buyer: THE UNIVERSITY OF BIRMINGHAM Current stage: Tender OCID: ocds-h6vhtk-041744 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041744) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041744.json) ## Summary The University of Birmingham has issued a tender for the Contract for the Provision of Catering, Cleaning, Hospitality, and Events Temporary Agency Workers. This framework agreement will last for four (4) years and is divided into three lots: Temporary Agency Catering Workers, Temporary Agency Hospitality and Events Workers, and Temporary Agency Cleaning Workers. The total value of the tender is £1,900,000 GBP, and the deadline for submissions is January 8, 2024. The University is the buying organisation, and the procurement stage is currently active. This tender presents opportunities for recruitment service providers to supply skilled workers for catering, hospitality, and cleaning services at the University of Birmingham. Businesses specialising in temporary agency staffing, particularly in the catering and cleaning sectors, are well-suited to compete for this contract. The award criteria include technical quality, terms and conditions, social responsibility, and price, with a contract period of 1440 days. Potential suppliers can find more details and submit electronically through the University's dedicated portal. ## Notice The University wishes to establish a framework for the 'Provision of Temporary Agency Catering Cleaning, Hospitality and Events Agency Workers' using the RESTRICTED procurement procedure. The Framework Agreement will last for a period of four (4) years. The procurement will be structured as follows: Lot 1 -Temporary Agency Catering Workers Lot 2 -Temporary Agency Hospitality and Events Workers Lot 3 - Temporary Agency Cleaning Workers At the University's discretion, the Framework Agreement will be awarded on the following basis. Note that tenderers do not have to submit responses for each lot. Please refer to the generic questions which asks which LOT / LOTS you are applying for. Note that you can be successful with multi-LOT submissions. Lot 1 -Temporary Agency Catering Workers will be awarded up to TWO suppliers. Lot 2 -Temporary Agency Hospitality and Events Workers will be awarded up to TWO suppliers. Lot 3 -Temporary Agency Cleaning Workers will be awarded up to THREE suppliers. ### Lot Information Temporary Agency Catering Workers While the University of Birmingham carries a substantially scaled operation for catering and events to manage the 35,000+ students, with the potential to expand on Edgbaston Campus to 50,000 over the next 10 years and 5,000+ staff that are accessing the campus at any time, there is a requirement to augment that existing operation with an appropriately skilled and qualified catering and event workforce specifically for hospitality and events and when needed covering Inhouse, branded sites, such as Costa and Starbucks along with the associated culinary team to support the smooth running of the University. Specifically, the recruitment agencies will be required to: collaborate with the University and related project teams to develop a robust staffing plan and to drive efficiency wherever possible. to cover our business-as-usual activities such as sickness and vacancy cover in our outlets. have a bank of trained candidates, to cover for short- and long-term placements. Our events can vary in size from circa 50 guests to in excess of 500. We require a skilled workforce who can deliver a formal dinner and drinks service and who are trained to the appropriate level in Food Safety Legislation. We operate within a very demanding environment where we host events in an assortment of venues. We need the support of an agency, who can supply quality, trained team members who are used to servicing formal and VIP style service, to protect the reputation of the university. We require a booking system that allows us to clearly identify, which of the bank of staff are available to work on the event, and a process that allows us to highlight those team members, who have worked with us on previous occasions, and we deem to be skilled and preferred candidates. It is important that we can track the finances of each event, therefore it is it's important that we have the ability to track the financial costs associated with each booking. It is key that the successful agency can provide evidence of training and be available on large events to book staff in, ensuring that everyone scheduled arrives and make contingency plans for any no shows. Leverage their existing specialist database and capability to recruit an appropriately talented team who can deliver the services required. to assist with the coordination of candidates for training and onboarding plans, accommodation planning and staff welfare planning act as the point of contact for accreditation related to candidates under their banner to ensure data accuracy and compliance with all data protection regulations. manage the administration and payroll of all staff being employed under their company, be they individuals or sole-entities, and to consolidate the payroll into an invoice with the required substantiation to the University of Birmingham for ease of processing. Be a knowledgeable resource that contributes to the overall aspiration to deliver quality services as part of the event at the University of Birmingham through active communication, a sense of partnership and business acumen Temporary Agency Hospitality and Events Workers The Business and Operations department offers a variety of outlets to staff, students and visitors across campus and also in student accommodation including small coffee shops to large restaurants. We also provide hospitality services for conferences and events held on campus and wider afield. Excellent customer service in any one of those areas/outlets is required. The roles required under this LOT include: *Hospitality Service Team Members *Event Porters *Kitchen Porters Temporary Agency Cleaning Workers Cleaning and Waste Services employ circa 300 staff working across over 100 buildings 24 hours a day, 7 days a week, at the University of Birmingham. The teamwork across all areas to include Edgbaston main campus, Selly Oak campus, all accommodation sites (The Vale & Selly Oak Village), Wast Hill, Kings Norton and Stratford upon Avon. The team provide professional cleaning services in all areas to include teaching and learning spaces, laboratories, sports facilities, student accommodation sites, social spaces, catered spaces (cafes, bars, and restaurants), offices, libraries, washrooms, circulation spaces, and conference and events spaces such as the great hall. The cleaning team impact every student, staff member and visitor to the university. Staff take pride in their work in order to deliver exceptionally high cleaning standards across all areas. There may also be some weekend work, however hours would be matched to the task. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/033253-2023 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Nov 2023 | | Submission deadline | 8 Jan 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,900,000 | | Lots value | £1,920,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE UNIVERSITY OF BIRMINGHAM | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B15 2TT | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Edgbaston | | Westminster constituency | Birmingham Edgbaston | | Delivery location | TLG31 Birmingham | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79600000 - Recruitment services ## Release History - 10 Nov 2023 at 10:08 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033253-2023 ## Notice URLs - https://in-tendorganiser.co.uk/universityofbirmingham/aspx/Home - https://www.birmingham.ac.uk/index.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041744. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041744.json.