--- title: "New Mobilising System" ocid: "ocds-h6vhtk-04175a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04175a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04175a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04175a.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "SCOTTISH FIRE AND RESCUE SERVICE" published: "2023-11-10" --- # New Mobilising System Buyer: SCOTTISH FIRE AND RESCUE SERVICE Current stage: Planning OCID: ocds-h6vhtk-04175a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04175a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04175a.json) ## Summary The Scottish Fire and Rescue Service is planning to procure a New Mobilising System for emergency response operations. The system will facilitate emergency call handling, incident management, resource mobilisation, and staff training. The procurement falls under the services category and is set to follow the Open Procedure, with an invitation to tender (ITT) expected to be issued by 22nd November 2023. The procurement opportunity is based in the United Kingdom and focuses on information technology services. This tender by the Scottish Fire and Rescue Service offers opportunities for businesses providing command, control, communication, and computer systems. Companies with expertise in emergency response technology and software solutions would be well-suited to compete. The procurement process is still in the planning stage, presenting a chance for qualified businesses to engage with the buyer and tailor their proposals to meet the specific requirements outlined in the New Mobilising System project. ## Notice SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives. The scope of the New Mobilising System will include for the following as a minimum: - Facilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources. - Provide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations. - Provide management information and reporting systems, and call recording and storage systems for control operator activity. - Analysis, review and re-engineering of business processes, teams and data supported by the new technology. - Design and delivery of a staff training programme for operators, users, and those who interact with the system. - Provision of 999 telephony ### Lot Information Lot 1 SFRS are a national organisation delivering front-line services locally from three strategically positioned hubs, or Service Delivery Areas (SDA) based in the North, West and East of Scotland. SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives. The scope of the New Mobilising System will include for the following as a minimum: - Facilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources. - Provide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations. - Provide management information and reporting systems, and call recording and storage systems for control operator activity. - Analysis, review and re-engineering of business processes, teams and data supported by the new technology. - Design and delivery of a staff training programme for operators, users, and those who interact with the system. - Provision of 999 telephony Additional information: SFRS will be making use of the Open Procedure for this requirement and are aiming to issue the ITT by 22nd November 2023. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/033293-2023 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Nov 2023 | | Submission deadline | Not specified | | Future notice date | 22 Nov 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH FIRE AND RESCUE SERVICE | | Locality | CAMBUSLANG | | Post town | Glasgow | | Postcode | G72 7NA | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM9 Southern Scotland | | ITL 3 | TLM95 South Lanarkshire | | Local authority | South Lanarkshire | | Electoral ward | Cambuslang East | | Westminster constituency | Rutherglen | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 35 - Security, fire-fighting, police and defence equipment - 42 - Industrial machinery - 72 - IT services: consulting, software development, Internet and support ### Codes - 35710000 - Command, control, communication and computer systems - 35711000 - Command, control, communication systems - 42961000 - Command and control system - 72222300 - Information technology services ## Release History - 10 Nov 2023 at 11:55 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/033293-2023 ## Notice URLs - http://firescotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000750037 - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=750037 - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA19543 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04175a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04175a.json.