---
title: "Telecare Digital Alarm Receiving Centre"
ocid: "ocds-h6vhtk-041767"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041767"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041767.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041767.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "DUDLEY METROPOLITAN BOROUGH COUNCIL"
published: "2023-11-10"
---

# Telecare Digital Alarm Receiving Centre

Buyer: DUDLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-041767

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041767)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041767.json)

## Summary

The Dudley Metropolitan Borough Council has initiated a tender process for the procurement of a "Telecare Digital Alarm Receiving Centre", falling under the category of software package and information systems. The contract, valued at £600,000, involves the replacement of the existing digital alarm receiving centre with a new one capable of handling both analogue and digital calls until the switchover in 2025. The procurement method is an open procedure, with a tender period ending on December 11, 2023, and the bid opening scheduled for the same date.

This procurement opportunity presented by the Dudley Metropolitan Borough Council is ideal for businesses specialising in software packages and information systems. Companies offering digital alarm system solutions tailored for analogue and digital networks can find growth prospects in this contract. The tender process, currently in its active stage, offers a significant contract value and a contract period starting from March 1, 2024, providing ample time for interested businesses to prepare and participate.

## Notice

The Council is seeking to procure a digital alarm receiving centre that is capable of receiving both analogue and digital calls as set out in the FTSN and the Specification at Appendix 5 (Specification) and the procurement documents.

### Lot Information

Lot 1

Replacement Digital Alarm Receiving centre to be fully digital but compatible with both Analogue and Digital until all networks in the borough have switchover by 2025.

Renewal: +1+1+1+1+1 year extension options available (up to a maximum of an additional 5 years)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033315-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Nov 2023 |
| Submission deadline | 11 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Mar 2024 - 28 Feb 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | DUDLEY |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLG36 Dudley |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 10 Nov 2023 at 13:46 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033315-2023

## Notice URLs

- https://in-tendhost.co.uk/blackcountryportal/aspx/Tenders/Current

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041767. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041767.json.