---
title: "Provision of an Online Ticketing and Merchandising System for Inverness Castle"
ocid: "ocds-h6vhtk-04176e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04176e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04176e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04176e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HIGH LIFE HIGHLAND"
published: "2024-07-02"
---

# Provision of an Online Ticketing and Merchandising System for Inverness Castle

Buyer: HIGH LIFE HIGHLAND  
Current stage: Award  
OCID: ocds-h6vhtk-04176e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04176e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04176e.json)

## Summary

The procurement process for the provision of an Online Ticketing and Merchandising System for Inverness Castle was conducted by High Life Highland on behalf of The Highland Council. The industry category for this contract falls under sales, marketing, and business intelligence software. This procurement took place in Inverness, UK, and has completed the award stage with Anchor Operating System as the active supplier. The procurement method used was an open procedure. The contract was signed on 17th June 2024, and the contract value amounts to GBP 846,000.

This tender for an Online Ticketing and Merchandising System can offer opportunities for businesses in the software and technology sector. Businesses with expertise in sales, marketing, and business intelligence software packages would be well-suited to compete for this contract. The successful completion of this contract could lead to business growth by establishing relationships with the public sector and gaining valuable experience in providing integrated systems for cultural and leisure institutions. Businesses interested in applying should focus on demonstrating their experience, delivery capabilities, and understanding of accessibility requirements to meet the criteria set in the tender.

## Notice

On behalf of The Highland Council, High Life Highland wish to appoint a supplier of a ticketing and merchandising system to be integrated on-line within the website for Inverness Castle, and off-line within retail location(s) at Inverness Castle.

### Lot Information

Lot 1

On behalf of The Highland Council, High Life Highland wish to appoint a supplier of a ticketing and merchandising system to be integrated on-line within the website for Inverness Castle, and off-line within retail location(s) at Inverness Castle. The ticketing and merchandising system will be operated by HLH. Note: the website for Inverness Castle is being implemented, operated and maintained by HLH assisted by an external creative partner. It is intended that this system be operational by March 2024. Note: we are also seeking a contractor to provide an EPOS system, under a separate tender, and are open to joint bids from partners who wish to offer a fully integrated EPOS, Ticketing and Merchandising system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020052-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2024 |
| Submission deadline | 15 Dec 2023 |
| Future notice date | Not specified |
| Award date | 16 Jun 2024 |
| Contract period | 8 Jan 2024 - 29 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £846,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGH LIFE HIGHLAND |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 5SS |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness West |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ANCHOR OPERATING SYSTEM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48480000 - Sales, marketing and business intelligence software package
- 48481000 - Sales or marketing software package
- 48482000 - Business intelligence software package

## Release History

- 2 Jul 2024 at 09:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020052-2024
- 12 Dec 2023 at 08:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036448-2023
- 10 Nov 2023 at 15:10 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033328-2023

## Notice URLs

- http://www.highlifehighland.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000750099
- https://www.publiccontractsscotland.gov.uk/authority
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA23042

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04176e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04176e.json.