---
title: "Children and Young People's Online Mental Health Support Service"
ocid: "ocds-h6vhtk-041790"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041790"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041790.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041790.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LINCOLNSHIRE COUNTY COUNCIL"
published: "2024-02-08"
---

# Children and Young People's Online Mental Health Support Service

Buyer: LINCOLNSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-041790

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041790.json)

## Summary

The Lincolnshire County Council has awarded a contract for the provision of the "Children and Young People's Online Mental Health Support Service" to Kooth Digital Health Limited. The service aims to deliver and promote mental health support for children and young people (CYP) in Lincolnshire, aged 11-18 (increasing to age 25 for specific groups). The contract, valued at £666,000 and signed on 6th February 2024, focuses on delivering an online support service incorporating chat sessions, forums, and advice to improve mental health and emotional well-being. The procurement process was completed, and the tender method used was an open procedure.

This contract opportunity presents a significant growth opportunity for businesses operating in the health and social services sector focusing on mental health support. Companies with expertise in delivering online services tailored to children and young people's mental health needs would be well-suited to compete. The contract, valid from 1st April 2024 to 31st March 2026, emphasises the importance of providing accessible, tailored support to vulnerable groups and enhancing mental health services for the community. Businesses interested in this opportunity should align their service delivery models with the outlined criteria and quality parameters specified in the tender documents.

## Notice

The Customer requires the Supplier to deliver and promote an Online Mental Health Support service for children and young people (CYP) in Lincolnshire who are aged 11-18 (increasing to age 25 for Care Leavers and those with Special Educational Needs and/or Disability (SEND)) that have emotional wellbeing or mental health concerns. The web based service will incorporate online text-based chat and 1:1 support, moderated group chat sessions, forums and message boards, advice on a wide range of topics including things like managing exam stress, healthy relationships, anxiety, depression and bullying and signposting to other CYP Mental Health (CYPMH) services. The service will increase access and uptake of mental health support Lincolnshire CYP, with a particular emphasis on ensuring equality for minority or vulnerable groups such as Children in Care or those with SEND. The service will improve the self-reported mental health and emotional wellbeing of users in a demonstrable way, will encourage the exploration and understanding of mental health and reduce the stigma associated with accessing services. The service will build resilience amongst CYP, giving them the skills to cope with life challenges and adversities.

### Lot Information

Lot 1

The Customer requires the Supplier to deliver and promote an Online Mental Health Support service for children and young people (CYP) in Lincolnshire who are aged 11-18 (increasing to age 25 for Care Leavers and those with Special Educational Needs and/or Disability (SEND)) that have emotional wellbeing or mental health concerns. The web based service will incorporate online text-based chat and 1:1 support, moderated group chat sessions, forums and message boards, advice on a wide range of topics including things like managing exam stress, healthy relationships, anxiety, depression and bullying and signposting to other CYP Mental Health (CYPMH) services. The service will increase access and uptake of mental health support Lincolnshire CYP, with a particular emphasis on ensuring equality for minority or vulnerable groups such as Children in Care or those with SEND. The service will improve the self-reported mental health and emotional wellbeing of users in a demonstrable way, will encourage the exploration and understanding of mental health and reduce the stigma associated with accessing services. The service will build resilience amongst CYP, giving them the skills to cope with life challenges and adversities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004217-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Feb 2024 |
| Submission deadline | 19 Dec 2023 |
| Future notice date | Not specified |
| Award date | 6 Feb 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £666,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LINCOLNSHIRE COUNTY COUNCIL |
| Locality | LINCOLN |
| Post town | Lincoln |
| Postcode | LN1 1YL |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | Lincoln |
| Electoral ward | Carholme |
| Westminster constituency | Lincoln |
| Delivery location | TLF3 Lincolnshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KOOTH DIGITAL HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85140000 - Miscellaneous health services
- 85300000 - Social work and related services
- 98000000 - Other community, social and personal services

## Release History

- 8 Feb 2024 at 12:40 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004217-2024
- 12 Nov 2023 at 17:13 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033377-2023

## Notice URLs

- https://procontract.due-north.com
- https://www.lincolnshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041790. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041790.json.