---
title: "Academies for Character and Excellence - IT Managed Service"
ocid: "ocds-h6vhtk-041794"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041794"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041794.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041794.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ACADEMIES FOR CHARACTER AND EXCELLENCE"
published: "2024-03-11"
---

# Academies for Character and Excellence - IT Managed Service

Buyer: ACADEMIES FOR CHARACTER AND EXCELLENCE  
Current stage: Award  
OCID: ocds-h6vhtk-041794

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041794.json)

## Summary

The Academies for Character and Excellence (ACE), a public educational institution in Totnes, United Kingdom, is seeking a contractor to provide an ICT Managed Service and associated project implementation and training services. The procurement process involves delivering ICT services across all schools within the trust in a coordinated manner, while also being adaptable to handle ad-hoc purchases. The procurement stage is now at the award phase, and the contract was signed on 4th March 2024.

This tender for the IT Managed Service presents business opportunities for companies in the IT services sector, particularly those specializing in consulting, software development, and support services. Businesses with experience in providing managed IT services to educational institutions would be well-suited to compete. The contract has been awarded to Computeam Ltd, an SME based in Stockport, United Kingdom, indicating a potential for growth and collaboration with similar companies.

## Notice

ACE wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and training services across all sites within the Trust. This procurement involves the delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time being able to be flexible to deal with ad-hoc purchases and small projects that individual schools may need from time to time - all to a set of standards. At the same time a high quality managed service needs to be consistently delivered.

### Lot Information

Lot 1

Given the value involved and the critical nature of ICT to support teaching learning and management it is vital the Trust and whoever it chooses to work with to deliver both an ICT Managed Service and associated projects establishes an operating model that not only works for both parties but also delivers both to time and understanding the nuances of working in an educational environment. As bidders will see from the information provided it is absolutely clear that this procurement is all about delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time being able to be flexible to deal with ad-hoc purchases and small projects that individual schools may need from time to time - all to a set of standards. At the same time a high quality managed service needs to be consistently delivered. It is therefore critical that all parties know what is going on when and whilst formal monthly reporting is clearly a key necessity so is establishing an effective operating model that is resourced at the right times with the right people who can interface with both staff at Trust and school level.

Options: The Trust has an expectation to procure all the hardware and software it needs through the chosen bidder so long as a satisfactory method to show value for money can be agreed so as to assure the Trust that it is securing best value and is a compliant procurement process. Although for large volume and/or high value requirements the Trust reserves the right to procure separately and potentially through established public sector buying organisation frameworks

Renewal: There will be an option to extend for a period of up to a further twelve (12) months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007613-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2024 |
| Submission deadline | 11 Dec 2023 |
| Future notice date | Not specified |
| Award date | 4 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £325,250 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ACADEMIES FOR CHARACTER AND EXCELLENCE |
| Locality | DEVON |
| Post town | Torquay |
| Postcode | TQ9 5TZ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | South Hams |
| Electoral ward | Totnes |
| Westminster constituency | South Devon |
| Delivery location | TLK41 Plymouth |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTEAM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72222200 - Information systems or technology planning services
- 72222300 - Information technology services
- 72224100 - System implementation planning services
- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services
- 72253200 - Systems support services
- 72261000 - Software support services
- 72267200 - Repair of information technology software
- 72315200 - Data network management services
- 72500000 - Computer-related services
- 72510000 - Computer-related management services
- 72540000 - Computer upgrade services
- 72541000 - Computer expansion services
- 72590000 - Computer-related professional services
- 72600000 - Computer support and consultancy services
- 72610000 - Computer support services
- 72611000 - Technical computer support services
- 72700000 - Computer network services

## Release History

- 11 Mar 2024 at 08:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007613-2024
- 28 Nov 2023 at 11:25 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035036-2023
- 14 Nov 2023 at 15:33 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033663-2023
- 13 Nov 2023 at 08:50 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033384-2023

## Notice URLs

- https://www.acexcellence.co.uk
- https://www.acexcellence.co.uk/
- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
- https://www.mytenders.co.uk
- https://www.mytenders.co.uk/
- https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA43212

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041794. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041794.json.